Public Relations Account Manager

REQ, An Agital Company•Phoenix, AZ

About The Position

REQ is seeking an Account Manager to join our growing Public Relations team. This role is responsible for managing client relationships, leading execution of strategic communications programs, and contributing to account growth and team development. You will operate as a trusted client partner, strategic contributor, and team leader, with accountability for both program performance and client satisfaction. We are especially seeking candidates located in or around Phoenix, Arizona.

Requirements

6–10 years of experience in public relations or communications, ideally within a technology-focused agency
Proven ability to manage accounts and deliver strategic, results-driven communications programs
Strong media relations experience with demonstrated success securing impactful coverage
Excellent writing, editing, and presentation skills, including executive-level communications
Strong knowledge of application of AI in PR & marketing; Ability to develop AI-driven reports, process efficiencies, new service capabilities
Ability to manage multiple priorities while maintaining attention to detail
Experience mentoring junior team members and contributing to team leadership
Strong understanding of technology, business trends, and integrated communications strategies
Resourceful and solutions-oriented
Strong sense of ownership and accountability
Driven to deliver high performance for clients and teams
Collaborative and invested in team and client success
Proactive self-starter who identifies and acts on opportunities

Responsibilities

Serve as a primary day-to-day client contact, building strong, trust-based relationships
Communicate effectively with senior client stakeholders, including contributing to strategic discussions and presentations
Understand client business priorities and provide informed recommendations that align communications efforts to broader goals
Lead client meetings, planning sessions, and proactive check-ins
Manage multiple accounts and projects simultaneously, ensuring timelines, priorities, and deliverables are met
Guide clients and internal teams on expectations, workflows, and program execution
Anticipate challenges and proactively adjust plans based on business needs and external factors
Lead account kickoffs and ensure programs are set up for long-term success
Own and drive media strategy for accounts, ensuring performance against agreed-upon goals and metrics
Secure high-impact media coverage by leveraging strong knowledge of industry trends and media landscapes
Lead development of high-quality content including press releases, thought leadership, and executive communications
Deliver creative, timely ideas that drive results and uncover new opportunities for clients
Delegate effectively and provide clear direction to junior team members
Mentor and coach team members, contributing to their growth and development
Foster a collaborative, accountable team environment with a focus on high performance
Serve as a go-to resource for guidance based on experience and positive leadership
Identify opportunities to grow accounts through new initiatives and expanded scope
Contribute to new business efforts, including proposal development and pitch participation
Support budgeting and ensure programs are delivered efficiently within agreed parameters
Balance client expectations with business value to drive retention and growth
Build and maintain relationships with media, industry contacts, and prospective clients
Contribute to thought leadership and knowledge sharing internally and externally
Stay informed on industry trends to enhance client strategy and agency positioning