Public Program Events Manager, Carnegie Museum of Natural History

Carnegie Museums•Pittsburgh, PA

4d•Hybrid

About The Position

The Public Program & Events Manager is responsible for the production and coordination of events across the Carnegie Museum of Natural History (CMNH), as well as the development and success of the Museum’s forward-facing public programming. This role involves developing, scheduling, and producing public programs throughout the year that appeal to diverse audiences, drive revenue, and promote the Museum’s mission. The manager will collaborate with staff across Carnegie Museums and all Museum departments to create a unified visitor experience. Key responsibilities include managing budget resources, implementing programs, and evaluating their effectiveness and impact.

Requirements

At least two years of prior experience in project management and program development.
Bachelor’s degree in relevant area or equivalent experience.
Demonstrated experience in holding non-direct reports accountable for tasks.
Experience with creating and reviewing contracts, budgets, and schedules.
Demonstrated organizational, planning and project management experience with exceptional attention to detail and communication.
Experience with Microsoft Office (Word, Excel, PowerPoint) required.
Excellent communication skills (interpersonal, public speaking, and written).
Demonstrated ability to communicate with and coordinate diverse teams of internal stakeholders as well as with external vendors in a creative, multidisciplinary, and fast-paced environment.
Ability to work with limited supervision.
Ability to work with and maintain confidential information.
Candidates will be considered qualified if they can perform the essential functions of the job with or without reasonable accommodation.

Nice To Haves

Experience working in a cultural institution related to science or art, or in education, is preferred.
Other project management software (such as Microsoft Teams and SharePoint, Asana, etc.) preferred.
Embraces working with people of different cultures, nationalities, and localities, and cares about making Museum experiences accessible to a wide variety of communities.
Exhibits positive, professional manner, and helps build team spirit.
Actively seeks opportunities for event/program building and growth.

Responsibilities

Production and coordination of events across the Carnegie Museum of Natural History (CMNH).
Development and success of the Museum’s forward-facing public programming.
Developing, scheduling, and producing Public Programs throughout the year.
Proactively collaborating with staff at Carnegie Museums and with all Museum departments to create a unified visitor experience.
Identifying and managing budget resources.
Implementing programs and evaluating programs after roll-out to improve their efficacy, impact, and strategic use of budget and other resources.
Development and execution of programming aligned with the Museum’s mission and commitments for diverse audiences, including festivals, lectures, workshops, performances, family activities, and community events both at the Museums and via online virtual platforms.
Working with leadership and colleagues to develop new content for programs/events.
Forging and maintaining professional relationships with local, regional, and national scientists, artists, scholars, professionals, businesses, community organizations, and educational institutions.
Assessing each program to ensure high quality of programs/events.
Working cross-departmentally to ensure smooth, professional delivery of programs/events and content, and confirming that content goals are accurate and aligned with Museum mission, commitments, and strategic initiatives.
Conducting, analyzing, and presenting research to Museum leadership and representatives.
Cultivating relationships across departments and working closely with staff on planning and implementation of programs.
Coordinating design and artwork selection for programs, signage, and t-shirts.
Coordinating the work of interdepartmental teams to ensure the timely delivery of program assets.
Preparing meeting agendas, meeting notes/minutes, and email correspondence.
Generating text, reports and statistical analysis of key metrics and information regarding events and programs.
Ensuring all assets about programs and events are up to date on the Museum’s website for marketing and promotional needs.
Conducting contract negotiation as well as managing outside vendors, contractors, and content providers, performing artists, and specialized production teams.
Creating and updating program/event budgets.
Coordinating the planning, quality control, and execution of programs/events including staff scheduling, staff supervision during events, hands‑on operation and troubleshooting of event technology and AV systems, and vendors contracted for the events.
Participating in the interview and selection process for temporary program staff.
Reviewing and authorizing timesheets for staff members working programs/events.
Coordinating the setup, running, live technical operation, and breakdown.
Facilitating communication regarding event logistics and concerns with other Museum departments.
Managing multiple programs for multiple audiences concurrently.
Maintaining inventory for programmatic supplies for department and division, and handling all orders when needed.
Gathering data for general information purposes or special reports by contacting other departments, employees, and external parties.
Entering information into attendance and budget databases, drafting, and then producing attendance and demographic reports.
Reviewing and using analytics in program development and evaluation.
Developing awareness of activities within the museum field and at peer institutions to support individual growth and maintain effectiveness of all public programming and events.
Performing other duties and responsibilities as assigned.