Public Policy Manager, Consumer Safety and Threat Disruption

Meta•Menlo Park, CA

About The Position

Meta is looking for an analytical Public Policy Manager with experience in policy, cybersecurity, government, business operations, or law to support Meta’s efforts to counter scams and support our Consumer Safety Policy Team and Security Policy team. You will work closely with a number of other teams at Meta, including our Operations, Product, Legal, Communications, and Public Policy teams. You will play a key role in developing, applying, and communicating our Fraud & Scam and Consumer Safety Policies both internally and externally. You will also manage high-profile content escalations and coordinate our signal sharing programs to enable partners across industry and government to counter scams. The signal sharing work will involve extensive external coordination with partners around the world.

Requirements

Bachelor’s degree in Business, Management, Technology, Law, Policy, or a related field
8+ years experience in policy, government, cybersecurity, project management, law, or operations
6+ years of experience supporting policy, security, law or similar as a single-thread owner, demonstrating independent assessment, analysis, and execution
6+ years of experience owning partnerships with shareholders, internal/external partners, cross-functional contributors, or similar parties in order to build consensus

Nice To Haves

Knowledge of Meta products and principles
Law degree, MBA, MPP, MS Engineering, or other advanced degree
4+ years of experience working in one or more of the following regulatory spaces: financial services, weapons/firearms, health and wellness, gambling, frauds and scams
4+ years of experience working in content policy or related field in the big tech space
Experience presenting to executive and/or regulatory audiences
4+ years of expertise in crafting formal policy documentation for a wide-ranging audience
Demonstrated expertise litigating or managing policy concerning potentially graphic and objectionable content

Responsibilities

Help craft and implement content policies that take into consideration the needs of a global community
Collaborate with Policy, Product, Legal, Operations, Communications, and external stakeholders to drive policy improvements
Act as a global escalation point of contact and manage internal communications for policy issues
Help articulate policy philosophy, launches, and changes to relevant parties, including management, operations, and other internal and external stakeholders
Build relationships with and understand the perspectives of partners on internal teams, such as Public Policy, Communications, Operations, Product, and Legal
This role may involve exposure to potentially graphic and/or objectionable content including but not limited to graphic images, videos, audio, and writings, offensive or derogatory language, self-injury, animal abuse, and other content which may be considered offensive or disturbing
Given the demands of content-related escalations, the team is expected to work irregular hours, including early mornings, late nights, or weekends
Strategically adapt, work independently, and rapidly earn credibility and trust within all levels of the organization
Critically analyze and communicate the costs and benefits of refinements to policies and their implementation
Develop and manage programs designed to share actionable intelligence about cyber-criminal groups, fraud, and scams with industry and government partners,
Operationalize incoming intelligence to inform and accelerate disruption efforts and enforcement strategy
Coordinate with industry peers to maximize collective impact against shared threats
Partner with investigative teams to drive takedowns and deterrence of adversarial threat actors globally,
Support regulatory response and strategy in Europe focused on fraud and scams and adversarial threats,
Work with Product and Engineering teams to translate investigative insights into scaled detection and enforcement solutions
Partner and support cross-functional teams to externalise enforcement actions and findings where appropriate