Public Liaison Assistant - Full Time

Blacksburg, Town of•Blacksburg, VA

6d•Onsite

About The Position

Under general supervision, the purpose of the Public Liaison Assistant position is the delivery of professional police services to the public while also providing administrative assistance to police officers and various other tasks as assigned. The Town of Blacksburg is an EEO Employer M/F/D/V.

Requirements

General knowledge of police radio dispatching
Ability to enter data into various computer programs and spreadsheets
Ability to remain calm in emergency situations and to quickly relay messages to proper source
Ability to maintain cooperative relationships with the public and other members of the Police Department
Ability to treat matters and information as confidential
A good, clear speaking voice is essential
Proficiency with Microsoft Office suite to include Word, Excel, Access and Outlook
Ability to successfully complete a 40-hour emergency dispatching training program and obtain VCIN user certification within six months of hire date
A satisfactory post-offer, pre-employment criminal background investigation will be required of the selected applicant
High School Diploma or GED certification required
Valid driver's license with a satisfactory driving record

Nice To Haves

At least one year clerical or communications experience desirable

Responsibilities

Serves as the first point of contact for all incoming visitors to the Police Department
Receives inquiries from the general public in person and by telephone and directs them to the appropriate resources
Operates and monitors VCIN/NCIC, computer aided dispatch (CAD) software, and digital mapping software
Operates and monitors several radio frequencies for police, fire, and rescue within the town as well as monitoring radio frequencies from surrounding jurisdictions
Receives and transmits police messages by radio and telephone, directs officers on duty to meet a variety of problems requiring police action
Assist police officers by researching and obtaining information through various computer software programs
Performs clerical duties and maintains various logs
Creates and maintains daily intelligence bulletins and forwards information to appropriate personnel
Monitors alarm systems located in various business establishments
Monitors and operates security cameras for various locations