Public Liability and Loss Recovery Program Coordinator

City of San Diego

About The Position

Under the direction of the Public Liability and Loss Recovery Program Manager, the Public Liability and Loss Recovery Program Coordinator is responsible for assisting in managing the Public Liability and Loss Recovery Programs. Both Programs have in-house Claims Representatives. The Public Liability Program handles non-litigated claims filed against the City and supports the City Attorney’s Office in handling litigated claims. The Loss Recovery Program pursues recovery of monies from responsible third parties for damage caused to City property as well as injuries to City personnel and handles first party claims with the City’s insurers. The position is responsible for evaluating the City's exposure to loss and potential risks from its operations and activities; establishes policies and ensures conformance of program operations to established standards; reviews major and controversial cases; recommends methods to reduce or eliminate potential losses and risks to the City; reviews and recommends strategies to enhance safety functions and compliance with safety regulations; provides technical expertise in evaluating contracts; ensures compliance with reporting guidelines of excess insurers; develops close working relationships with stakeholders to develop and implement mitigation strategies; reviews and evaluates the work performance of subordinates; and performs other duties as assigned.

Requirements

Possession of a Bachelor’s Degree in Public Administration, Business Management, or a related field; and
Five (5) years of full-time experience in the investigation and adjustment of general and automobile liability, bodily injury and property damage claims, preferably in the public sector.
At least 2 years of the qualifying experience must have been at the supervisory-level overseeing professional-level subordinates.
A valid California Class C Driver License may be required at the time of hire.

Responsibilities

Manage and oversee the day-to-day business administration of the Public Liability and Loss Recovery Programs and supervises a staff of up to 34 employees; including the evaluation of staffing levels, assignments, workload and employee performance;
Develop policies, procedures, and objectives of Public Liability and Loss Recovery Programs;
Review the work of actuarial consultants for the Public Liability Program;
Tracks the Programs’ goals, objectives, priorities and actions to be accomplished;
Performs studies and analysis as needed for the Public Liability and Loss Recovery Programs to establish performance criteria and management reports and monitors compliance;
Represents the Department at meetings and appears before the City Council and committees as requested; serves as an information source and provides necessary and relevant input to the City's overall risk management program;
Report on claim expenditures and recoveries for the Public Liability and Loss Recovery Programs;
Analyzes, recommends and implements modifications of department's standards, policies and procedures.
Serves as liaison for audits related to the Public Liability Program;
Serves as the back-up to the Public Liability and Loss Recovery Program Manager;
Coordinates and monitors responses to California Public Records Act (CPRA) requests related to the Public Liability and Loss Recovery Programs;

Benefits

Defined retirement plan, including pension reciprocity, dependent on an employee’s eligibility status (new hire, rehire, etc.).
A wide variety of cafeteria-style health and wellness plans or in-lieu cash waiver.
11 paid City holidays per calendar year and 1 floating holiday per fiscal year.
Approximately 176 hours of paid annual leave for an employee’s first 15 years of service, and approximately 216 hours for 16+ years of service.
Up to 24 hours of paid discretionary leave per fiscal year.
Up to 320 hours of paid Parental Leave per childbirth or placement of a child.
Up to 40 hours of paid Bereavement Leave per fiscal year.
Tuition reimbursement up to $2,000 per fiscal year, and complimentary LinkedIn Learning professional development opportunities.
Free transit pass (including MTS Trolley, MTS Bus, and all Rapid and Rapid Express bus services).
Access to premier City golf courses at a discounted rate.
Reduced-rate fitness center memberships.
City-paid life insurance.