Public Information Specialist 1 (NY HELPS)

New York State Teachers' Retirement System•Albany, NY

1d•Hybrid

About The Position

Under the direction of the assistant director of Communications & Outreach, the Public Information Specialist 1 is responsible for creating strategy and written materials to communicate with and educate NYSTRS members, participating employers, and external stakeholders using various communications collateral. This position is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS), which allows for non-competitive appointments. It is expected that employees hired under NY HELPS will have their status converted to competitive status within one year of permanent appointment without needing to compete in an examination.

Requirements

Six years of experience in public or governmental relations, and/or in writing or producing content for various media.
An associate's degree in media, new media, English, communications, journalism, broadcasting, public relations, films, TV productions, or digital marketing can substitute for two years of specialized experience.
A bachelor's degree in these fields can substitute for four years of specialized experience.
A master's degree in these fields can substitute for an additional year of specialized experience.
Must provide a sample of professional writing work as an additional attachment with resume submission (1-3 samples, Word or PDF).
Must explain if the writing sample was written independently or collaboratively.

Nice To Haves

Superior writing, editing and communications skills
Ability to work well independently
Ability to multi-task and prioritize work
Experience writing and creating digital content
Experience with web content management systems
Desire to research and implement communications best practices
Excellent interpersonal skills
Commitment to providing exceptional customer service

Responsibilities

Assist in content creation and developing and executing a multi-faceted communications strategy to educate and inform stakeholders about NYSTRS, its operations and benefit structure.
Write content for NYSTRS’ various stakeholder groups (i.e., teachers, retired members, employers, and the public) to keep them apprised of System news, retirement-planning information, benefits, and financial and investment topics.
Content is written for various print and digital mediums, including publications, mass email, and the website.
Edit and proofread content for conformity to NYSTRS brand standards and editorial style guide.
Work with other NYSTRS departments as needed to write and/or proofread their communications materials, presentations and reports.
Assist with the distribution of press releases.
Assist in maintaining and updating content on NYSTRS’ website.
Other special communications projects and assignments as needed to support the mission of the department in educating internal and external stakeholders.