Public Information Coordinator

Village of Tinley Park•Tinley Park, IL

About The Position

The Village of Tinley Park seeks a Public Information Coordinator to plan, develop, and execute internal and external communication initiatives and promote the Village’s positive image. The coordinator works with Village departments to ensure messaging is consistent, clear, and aligned with Village goals, and coordinates community outreach through print publications, websites, social media, video, and other media. The position gathers information from Village departments, the Village Board, commissions, and staff, then writes and distributes news and feature content across electronic newsletters, press releases, websites, speeches, scripts, printed publications, social media, brochures, event programs, crisis communications, and other appropriate channels. It also develops design and production solutions for Village communications, maintains current design and production skills, and manages local media relationships and inquiries within the scope of authority. The coordinator creates and monitors social media content; designs and coordinates print publications and related materials; assists with video production and livestreaming; coordinates television programming; maintains website content; produces informational videos; compiles media clips; and supports other Village communication channels. The position attends Village events to take photographs and videos, responds to resident inquiries about programs, services, events, and video programming, and provides support at assigned special events, including setup and teardown. Special event assignments may include evening and weekend hours and indoor or outdoor work in a wide range of weather conditions.

Requirements

Bachelor’s degree from an accredited four-year college or university in Marketing, Advertising, Communications, Public Relations, or a closely related field.
One to three years of experience in journalism, community or public relations, or public information.
Prior experience writing for various platforms.
Ability to work independently with minimal supervision and demonstrate initiative.
Ability to exercise judgment when applying prescribed procedures and methods to routine matters, remain organized, and work well under pressure.
Ability to take appropriate action within clearly defined guidelines and establish effective working relationships.
Professional attitude and ability to deal tactfully and effectively with a variety of people in difficult circumstances.
Ability to maintain confidentiality when dealing with sensitive matters.

Nice To Haves

Municipal experience.
Media relations experience.
Familiarity with social media platforms.
Experience with graphic design and photo/video editing software.

Responsibilities

Gather information from Village departments, the Village Board, commissions, and staff, and write news and feature content for distribution across Village communication channels.
Collaborate with Village departments on conceptual design and production solutions for communications, such as flyers and announcements, based on marketing strategies and Village needs.
Maintain advanced design skills and knowledge of current design and production techniques.
Cultivate and manage relationships with local media, respond to media inquiries within the scope of authority, and escort visiting reporters and photographers.
Develop, post, and monitor social media content across Village platforms, including Facebook, X, and LinkedIn.
Design publications, layouts, advertising materials, flyers, brochures, presentations, and signage.
Coordinate scheduled and specialty publications, including writing and gathering information, editing, desktop publishing and design, taking or placing photographs, and working with outside printers.
Assist with video production and livestreaming of Village events.
Coordinate television programming, including program treatments, research, scriptwriting, videography, talent and guest scheduling, shoot-location logistics, content writing, and regular updates.
Assist with maintaining content on the Village’s municipal, visitor, and Harmony Square websites.
Develop informational videos for Village communication channels.
Monitor and compile Tinley Park media clips weekly and distribute them to staff.
Write, record, and deliver the Tinley Park Messenger telephone message twice a month.
Develop content for and manage the REACH digital signage system.
Attend Village events and photograph or videotape Village functions using Village-owned equipment as needed.
Respond to resident inquiries about specific programs, services, events, and Village video programming issues.
Support assigned special events, including setup and teardown, with duties assigned according to event type and required coverage.