Public Housing Outreach and Advocacy Coordinator

City of New York•New York City, NY

About The Position

The Public Housing Outreach and Advocacy Coordinator advances MOPT’s mission to protect all tenants and prevent displacement by supporting and strengthening tenant organizing in NYCHA developments and serving as a primary point of coordination between MOPT, NYCHA, and public housing residents. This role ensures that NYCHA tenants’ voices are centered in City policy, program design, and interagency problem-solving, with a focus on tenant protections, habitability, and accountability.

Requirements

Experience in tenant organizing, housing advocacy, community organizing, or tenant protection work, with a strong preference for experience in public or subsidized housing.
A deep understanding of tenant rights, housing justice, and pressures of displacement in New York City.
Demonstrated ability to build trust and work collaboratively with tenants, advocates, and government partners.
Strong facilitation, communication, and problem-solving skills.
Commitment to equity, racial justice, and centering impacted tenants in government decision-making.
Comfort in a fast-paced environment.
Comfort with complexity and contradiction and the ability to consider multiple perspectives.
Ability to identify problems and gaps and design and execute solutions.
Bachelor’s degree required.
2+ years of relevant experience in housing policy, government, or a related field.

Nice To Haves

Advanced degree in public policy, urban planning, law, or related field preferred.

Responsibilities

Support and strengthen tenants' organizing efforts in NYCHA developments, including resident associations, tenant leaders, and citywide NYCHA tenant coalitions, including traditional public housing as well as public housing that is privately managed through the P[JR1.1]ACT Program.
Build and maintain trusted relationships with NYCHA residents, tenant leaders, and community-based and legal advocacy organizations.
Organize and facilitate listening sessions, town halls, and working groups to surface tenant concerns and priorities.
Support leadership development, organizing capacity, and coordination among resident associations.
Integrate into and support NYCHA’s existing tenant protection work.
Serve as MOPT’s liaison to NYCHA on tenant protection, resident engagement, and organizing-related matters.
In close coordination with the Deputy Mayor for Housing and Planning’s team, participate in interagency working groups and meetings related to NYCHA, tenant protections, and housing stability.
Support accountability and follow-through on commitments made to NYCHA residents by City agencies.
Bring NYCHA tenant perspectives into MOPT policy development, program design, and strategic planning.
Support the development and implementation of tenant protection initiatives that impact public housing residents.
Analyze trends in complaints, organizing feedback, and systemic issues to inform MOPT recommendations and interventions.
Alongside NYCHA, develop clear, accessible materials for NYCHA tenants about tenant rights, protections, and City resources.
Prepare briefings, memos, and reports for MOPT leadership on NYCHA tenant issues, organizing efforts, and outcomes.
Represent MOPT at community meetings, public hearings, and stakeholder convenings.