Rockwall Housing Authority Caseworker

City of Rockwall•Rockwall, TX

3d•Onsite

About The Position

Under the direction of the Housing Authority Manager, the Public Housing Caseworker is a non-benefited part-time position responsible for the administration of the Housing Choice Voucher Program (Section 8) and Public Housing Program in accordance with regulations of the U.S. Department of Housing and Urban Development (HUD), federal regulations, and agency policies. Position is responsible for program compliance, accurate rent determinations, and quality customer service to applicants, participants, residents, and landlords.

Requirements

HS diploma or GED required
Two (2) years of experience in affordable housing, property management, and/or social services preferred.
Must possess a HUD certification (HCV and/or Public Housing) or the ability to obtain within twelve (12) months of employment.
Must possess a State of Texas Class C driver’s license or ability to obtain within twelve (12) months of employment.
Essential knowledge of Microsoft Office and housing management software.
Knowledge of clerical support functions required in conducting modern office duties.
Knowledge of HUD regulations governing HCV and Public Housing programs.
Knowledge of income calculation, asset determination, and rent calculation methodology.
Knowledge of HOTMA and NSPIRE requirements.
Ability to interpret federal regulations and apply agency policy.
Ability to respond to inquiries and concerns with consistent tact and courtesy.
Ability to add, subtract, multiply, and divide; calculate decimals and percentages.
Skill in both written and oral communications for effective expression and clarity.

Nice To Haves

associate or bachelor’s degree preferred
Two (2) years of experience in affordable housing, property management, and/or social services preferred.

Responsibilities

Determine initial and continued eligibility for housing assistance.
Conduct applicant interviews and process admissions.
Verify income, assets, expenses, and household composition.
Process background screening in accordance with agency policy.
Conduct annual and interim recertifications.
Calculate Total Tenant Payment (TTP), tenant rent, and Housing Assistance Payments (HAP).
Process income changes, household additions/removals, and interim adjustments.
Execute required HUD forms and lease documents.
Manage dwelling leases and lease enforcement.
Address housekeeping violations.
Process transfers and move-outs.
Maintain accurate and organized participant files.
Enter and update information in housing software and HUD systems (e.g., PIC).
Maintain confidentiality of all participant information.
Assist with audits, monitoring reviews, and reporting requirements.
Performs related work as directed.