Public Health Technician - Echo Cliffs

Tuba City Regional Health Care Corporation•Coppermine, Arizona

9d•Onsite

About The Position

Under the direction of the Public Health Director, Program Manager, and local supervision, the PHT will provide infectious disease/sexually transmitted infections (STIs) case management; screening for infectious disease; community health work; community connecting & resource delivery; health education & coaching related to primary, secondary, and tertiary prevention; and public health data support. The incumbent will provide evidence-based intervention, education and public health communication to community members. The PHT will support community members in reaching optimal health without discrimination. The PHT will utilize patient tracking, data collection software and EHR to provide and document services provided.

Requirements

High School Diploma or GED
Must have six (6) months of customer service or contact tracing experience.
Must have six (6) months of public health experience or community outreach experience.
Must have and maintain current Basic Life Support (BLS) certification by the American Heart Association (AHA).
Ability to speak, read, and write
Positive working relationships with others and no history of
Excellent interpersonal, communication skills, customer service skills and telephone etiquette.
Ability to interact professionally during a time of crisis and distress and ability to show empathy to distressed
Ability to multi-task efficiently and effectively; develop well written reports, notes, and
Proficiency with computers and computer software.
Reliable and dependable; reports to work as scheduled without excessive absences,
Skilled and comfortable in conducting presentation/ public speaking
Completion of and above-satisfactory scores on all job interviews, demonstrating to the satisfaction of the interviewees and TCRHCC that the applicant can perform the essential functions of the job
Successful completion of and positive results from all background and reference checks, including positive employment references from authorized representatives of past and current employers demonstrating to the satisfaction of TCRHCC a record of satisfactory performance and that the applicant can perform the essential functions of the job
Successful completion of fingerprint clearance requirements, physical examinations, and other screenings indicating that the applicant is qualified to be employed by TCRHCC and demonstrating to the satisfaction of TCRHCC that the applicant can perform the essential functions of the job
Submission of all required employment-related documents, applications, resumes, references, and other required information free of false, misleading, or incomplete information, as determined by TCRHCC

Responsibilities

Complete recommended infectious disease training during orientation and when assigned (e.i. CDC DIS Fundamentals, National STD Curriculum, etc.)
Conduct interviews of individuals with infectious disease, i.e. STIs, to identify every possible contact (or partner). Communication may be face-to-face, by phone, by text, or by email, but must comply with TCRHCC HIPAA policy.
Work with a team of case managers, clinical staff, and others to complete case investigations, notifications, and follow-up calls.
Assess needs, status, risk, and submit referrals for patients, e.g. pregnant women or other high-risk populations. Coordinate the patients’ needs with community connectors, nurse practitioner/physician assistant, and public health
Deliver public health interventions related to mental and physical health promotion. Practice trauma-informed care.
Provide health coaching to support individuals and communities in primary, secondary, and tertiary prevention.
Promote public health services to communities, and individuals by phone, or face-to-face in the community.
Maintain patient confidentiality and adhere to HIPAA; includes conducting case interviews without violating
Provide excellent customer service regarding any and all public health needs with accurate, timely, and up-to-date information.
Use EHR and available data systems to track public health data. Contacts patients to obtain missing data and to promote public health services.
Connect community members to available resources, such as food, water, housing, electric, health care services, public health interventions, and social services. Support individuals and families in navigating systems and obtaining culturally appropriate, science-based information
Delivering evidence-based and trauma informed public health interventions related to mental and physical health promotion, such as the Family Spirit home visiting program. Including health coaching to support individuals and communities in primary, secondary and tertiary prevention.
Assist in planning and implementing community health assessment surveys across the Tuba City service area, by gathering data on the health of community members, social determinants of health, and other assessment data.
Communicate clearly and effectively on the telephone and face-to-face to provide excellent customer service regarding any and all public health needs with accurate, timely, and up-to-date information.
Assist community health programs during vaccine outreach, home assessments, and field visits.
Will accompany Public Health Nursing during outreach services.
Use EHR and available data systems to track public health data. Contacts patients to obtain missing data and to promote public health services.
Ensure proper PPE is used at all times while on duty. Face surgical mask is to be worn in all hospital areas. Proper handwashing is required. If water is not available use hand sanitizer. Social distancing will be practiced by department.
Proper PPE is used inside assigned Clinics or Unit. NIOSH-approved N95 mask filtering face piece respirator or higher, is available, this included eye or face masks shield, gloves, and isolation gown.
Complete all donning and doffing tasks in a safe acceptable method and discard of used PPE accordingly. Complete provided training.
Performs other duties as assigned.