Public Health Office Assistant

Mavensoft Technologies.•Columbia, SC

1d•Onsite

About The Position

The Public Health Office Assistant performs clerical tasks in the health department clinic(s). These tasks include patient registration, scheduling, patient check-in and check-out, patient reminder and follow-up calls, referral coordination and other duties as assigned. Applicants should be customer focused, self-motivated, team oriented, and willing to travel as needed, throughout the region.

Requirements

High School Diploma or equivalent
Experience equivalent to two years of full-time customer service delivery and/or clerical/office work
Current driver's license
Tennessee Bureau of Investigation background check

Nice To Haves

Customer focused
Self-motivated
Team oriented
Willing to travel as needed, throughout the region

Responsibilities

Schedule and manage patient appointments
Inform patients of any visit requirements
Collect and update client demographic information for registration purposes
Review documentation to determine eligibility for federal and state programs
Input data into the health department management information systems
Interact with multiple computer software systems to input/receive information
Process the cash drawer and balance to ensure fiscal responsibility
Inform clients of their rights and responsibilities for participation in programs
Obtain prior authorization per guidance, before releasing medical information
Assist in obtaining prior authorization from insurers through the gathering and submission of documentation before services are rendered, as applicable
Compile appropriate forms for services requested to ensure efficient clinic flow
Scanning and Indexing records into the electronic dental record
Maintain a positive, constructive, and cooperative work environment