Public Health Adviser, Bureau of Public Health Clinics

City of New York • New York City, NY

1d

About The Position

The Bureau of Public Health Clinics (BPHC) promotes community health by helping New Yorkers make informed health decisions, identifying and treating tuberculosis, and providing immunization and sexual health services regardless of ability to pay or immigration status. The Bureau provides direct clinic services, monitors disease trends, educates and trains service providers and community groups, conducts research, and develops policies to support high-quality clinical care.

The Public Health Adviser, Assignment Level II, will be assigned to a public health clinic and report directly to the Clinic Manager. The role supports disease intervention and prevention, patient follow-up, referrals, partner services, and clinic operations. The position also provides technical assistance to clinic staff, maintains confidential and accurate records, collaborates with healthcare and community partners, and participates in quality improvement, meetings, and training. As operational needs require, the adviser may provide onsite clinic support for patient management, intake and registration, counseling, partner services, waiting-room presentations, and other clinical functions.

Candidates must meet the stated education and experience qualifications for Public Health Adviser roles, including the additional experience requirement for Assignment Level II. Certain assignments may require training in phlebotomy or other procedures, or HIV counseling certification. Public Health Advisers are required to have an annual health assessment.

Requirements

• Meet the minimum qualifications for Public Health Adviser: a baccalaureate degree including or supplemented by 12 semester credits in health education or health, social, or biological sciences; or a baccalaureate degree plus six months of qualifying full-time experience in a health promotion or disease intervention/prevention program; or a high school diploma or equivalent plus four years of qualifying full-time experience; or equivalent education and experience, subject to the stated minimum requirements.
• Qualifying experience may include interviewing, conducting community investigations, assessing health risks, making referrals, or collecting and analyzing epidemiological data in a health promotion or disease intervention/prevention program.
• For Assignment Level II, in addition to the minimum qualifications, have at least one year of experience as a Public Health Adviser, Assignment Level I, or at least one additional year of experience described in Qualification Requirement 2.
• Have a four-year high school diploma or equivalent and either 12 semester credits in the specified subject areas or six months of qualifying experience, as applicable to the equivalency provisions.
• Public Health Advisers are required to have an annual health assessment.
• For certain assignments, satisfactory completion of training in phlebotomy or other necessary procedures may be required; HIV counseling certification may be required for certain other assignments.

Nice To Haves

• Good customer service skills.
• Strong communication skills.
• Typing and computer skills.

Responsibilities

• Review daily and weekly public health clinic line lists to identify people requiring follow-up, including STI treatment and referrals.
• Implement disease intervention and prevention activities.
• Coordinate and facilitate referrals to community providers to support continuity of care and improve patient outcomes.
• Conduct or coordinate partner services interviews with patients diagnosed with reportable sexually transmitted infections, following public health guidelines and confidentiality requirements.
• Review patient records to determine appropriate follow-up and ensure timely completion of disease intervention activities.
• Assist with assigning and distributing patients among Public Health Advisers across clinics to support equitable workloads and timely case management.
• Monitor patient follow-up and communicate with clinic staff to ensure treatment, referrals, and partner services are completed.
• Provide technical assistance to clinic staff on disease intervention protocols, patient follow-up, and documentation requirements.
• Maintain accurate and complete documentation in public health information systems and comply with federal, state, and local confidentiality requirements.
• Collaborate with multidisciplinary teams, healthcare providers, and community partners to improve access to prevention, treatment, and supportive services.
• Provide onsite clinic support as operational needs require, including patient management, intake and registration, counseling, partner services, waiting-room presentations, and other clinical support functions.
• Participate in quality improvement initiatives, staff meetings, and training sessions.
• Perform other related duties as assigned.

Benefits

• Potential eligibility for federal or state loan forgiveness and repayment assistance programs.
• Premium-free health insurance plan; the posting states it saves employees over $10,000 annually based on a 2024 assessment.
• Additional health, fitness, and financial benefits may be available depending on the position’s union or benefit fund.
• Public sector defined benefit pension plan with monthly retirement payments.
• Tax-deferred savings program.
• Worksite Wellness Program.
• Depending on the position, the possibility of working from home up to two days during the week.
• Job security compared to private sector employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level