About The Position

As a Virtual Treasury Management Officer II within PNC's Public Finance Treasury Management Sales organization, you will be based in Chicago Il or Milwaukee WI or Troy MI or Toledo OH or Columbus OH or Cleveland OH or Pittsburgh PA or Philadelphia PA. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. The Virtual Treasury Manager II is a regional sales position working within multiple markets. This individual utilizes strong virtual communication skills in lieu of in-person meetings to manage new and existing clients. This role works with clients with moderate levels of risk and complexity of needs. This role is responsible for new client acquisition as well as growing share of wallet with existing clients. Identifies more complex customer needs to help them succeed financially by presenting the full range of PNC's products and services. Provides ideas and insights based on understanding of the clients needs and their financial well-being while focusing on increasing client engagement and loyalty. Remotely develops and manages clients across multiple markets, aimed at growing sales, increasing revenue and deepening share of wallet in an effort to transition them to primary clients. Coordinates the implementation and documentation of non-credit products and services. Collaborates with Virtual TM team to share best practices and opportunities. Leverages corporate sales development partners to engage in effective client and prospect outreach. Coordinates with market Relationship Managers and Market Leaders to transition larger relationships or more complex clients, as appropriate. Utilizes technology to enhance client engagement and loyalty through multiple channels of communication. Effectively manages risk/return in accordance with PNC's risk profile and drives quality for new and/or existing clients. Actively identifies and mitigates different types of risk, such as regulatory, reputational, and operational risks.

Requirements

  • University / college degree, with 5+ years of industry-relevant experience.
  • In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
  • Customer Focused: Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk: Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
  • Bachelors degree.
  • No Required Certification(s).
  • No Required License(s).

Nice To Haves

  • Book Of Business
  • Client Relationship Building
  • Credit
  • Credit Products
  • Customer Engagement
  • Decision Making
  • Financial Analysis
  • Identifying Sales Opportunities
  • Business Acumen
  • Client Relationship Management
  • Customer Experience Management.
  • Decision Making and Critical Thinking
  • Effective Communications
  • Industry Knowledge
  • Managing Multiple Priorities
  • Prospecting
  • Sales Negotiating
  • Selling.
  • Tech Savvy

Responsibilities

  • Manage new and existing clients utilizing strong virtual communication skills.
  • Acquire new clients and grow share of wallet with existing clients.
  • Identify complex customer needs and present PNC's products and services.
  • Provide insights based on client needs to increase engagement and loyalty.
  • Develop and manage clients across multiple markets to grow sales and revenue.
  • Coordinate implementation and documentation of non-credit products and services.
  • Collaborate with Virtual TM team to share best practices.
  • Leverage corporate sales development partners for client outreach.
  • Coordinate with Relationship Managers and Market Leaders for client transitions.
  • Utilize technology to enhance client engagement and loyalty.
  • Manage risk/return according to PNC's risk profile.
  • Identify and mitigate risks such as regulatory, reputational, and operational risks.

Benefits

  • medical/prescription drug coverage (with a Health Savings Account feature)
  • dental and vision options
  • employee and spouse/child life insurance
  • short and long-term disability protection
  • 401(k) with PNC match
  • pension and stock purchase plans
  • dependent care reimbursement account
  • back-up child/elder care
  • adoption, surrogacy, and doula reimbursement
  • educational assistance, including select programs fully paid
  • a robust wellness program with financial incentives
  • maternity and/or parental leave
  • up to 11 paid holidays each year
  • 9 occasional absence days each year, unless otherwise required by law
  • between 15 to 25 vacation days each year, depending on career level; and years of service.
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