Public Areas Attendant - Holiday Inn Riverwalk - San Antonio, TX (Part-time)

IHG•San Antonio, TX

5d•Onsite

About The Position

IHG is looking for a Public Areas Attendant to join their friendly and professional team at the Holiday Inn Riverwalk in San Antonio, Texas. The role involves cleaning and servicing assigned public areas according to established quality standards and procedures, monitoring supplies, minimizing waste, promoting teamwork, and responding to guest needs. The company emphasizes inclusivity and a supportive work environment.

Requirements

Basic reading, writing, and math skills.
Ability to perform the following: Carrying or lifting items weighing up to 50 pounds and pushing and or pulling approximately 200 pounds
Frequently standing up and moving about the facility
Frequently handling objects and equipment to maintain the facility
Frequently bending, stooping, and kneeling

Nice To Haves

Some housekeeping experience
Ability to speak English preferred

Responsibilities

Clean and service the assigned public areas according to established quality standards and procedures.
Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
Promote teamwork and quality service through daily communication and coordination with other departments.
Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
Report to supervisor needed repairs or unsafe conditions.
Report, turn in, and/or log any lost and found items according to established procedures.
Clean and service assigned areas according to established standards and procedures which may include public restrooms, lobby area, public phone areas, vending areas, etc. May include cleaning employee break areas and restrooms.
Strip and wax floors as needed, clean and polish all furniture, railings, table tops, mirrors in assigned areas.
May regularly assist with deep cleaning projects.
May assist with other duties as assigned.