Public Area Cleaner
About The Position
The Public Area Cleaner is responsible for ensuring all hotel public areas are maintained in a clean, safe, hygienic, and presentable condition that meets hotel standards and enhances guest satisfaction. This role involves maintaining cleanliness of various areas, reporting maintenance issues, ensuring safe use of cleaning equipment, and adhering to hygiene and safety standards. The cleaner will also practice waste management procedures, follow workplace safety protocols, interact professionally with guests, report property damages, and adhere to Lost and Found procedures.
Requirements
- Legally authorized to work in the United States.
- Exceptional written and verbal communication skills.
- Strong analytical and critical-thinking abilities.
- High emotional intelligence and interpersonal effectiveness.
- Proven ability to influence and collaborate across levels and functions.
- Strong organizational skills with attention to detail and follow-through.
- Demonstrated ability to manage multiple priorities in a dynamic environment.
- Detail-oriented with a focus on quality and consistency.
- Maintains discretion and respects guest privacy.
- Delivers work that meets high cleanliness and service standards.
- Interacts with guests in a professional and courteous manner.
- Able to read product labels and communicate effectively with guests.
- Basic English reading, writing, and speaking skills preferred.
- Climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, repetitive motions.
- Heavy work, exerting up to 100 lbs. of force occasionally.
Nice To Haves
- Previous hotel housekeeping experience a plus, but not required.
Responsibilities
- Maintain cleanliness of assigned public areas including lobby, reception, corridors, hallways, elevators, public restrooms, meeting rooms, staircases, fitness center, public entrances, outdoor guest areas, and administrative office common areas.
- Report maintenance issues and safety hazards.
- Ensure cleaning equipment is used safely.
- Follow hotel hygiene and safety standards.
- Respond promptly to guest requests within their scope.
- Practice waste management procedures, including waste collection, recycling separation, proper disposal, liner replacement, and hand hygiene practices.
- Follow all workplace safety procedures, including promptly addressing wet floor hazards, handling and storing chemicals according to safety guidelines, and operating equipment safely to prevent accidents and injuries.
- Maintain professional interactions with guests.
- Report property damages, concerns or hazards.
- Adhere to Lost and Found procedures, including securing found items, notifying supervisors, documenting details, and submitting items per hotel policy.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
