Housekeeping | Night Public Area Attendant (3pm-11pm)

The Madison Concourse Hotel Jobs • Madison, WI

2d • Onsite

About The Position

The Public Area Attendant is responsible for ensuring the cleanliness of public spaces and guest rooms as needed. This full-time position is 3pm-11pm, with Friday and Saturday night availability required. Ideal candidates are flexible and able to work any evening as needed. We offer a competitive starting wage of $17-$18/hour, depending on experience.

Requirements

• Previous experience in housekeeping or a similar role is preferred, but we are open to training enthusiastic individuals who are eager to learn
• Exceptional attention to detail and the ability to maintain cleanliness standards consistently
• Self-motivated with the ability to work independently and efficiently during night shifts
• Physical stamina and the ability to lift and move heavy objects when required
• Strong communication skills to effectively interact with guests and fellow team members
• Flexibility to work night shifts, including weekends and holidays
• A positive attitude, reliability, and genuine passion for providing outstanding customer service
• Qualified applicants must be able to successfully complete a pre-employment drug test and background check.

Responsibilities

• Using a radio to communicate with Housekeeping Management and other departments
• Provide great customer service to our guests by giving directions, making recommendations, or answering other questions they may have
• Respond promptly to guest requests and inquiries, providing excellent customer service
• Ensuring cleanliness of lobby restrooms by mopping, dusting, refilling paper needs, and replenishing soaps
• Collecting and properly disposing of hotel garbage and recycling
• Delivering towels, toiletries, or other items to guest rooms as needed
• Vacuuming and maintaining public areas, ensuring area furniture is clean and arranged neatly
• Adhere to all safety and security procedures, ensuring the well-being of guests and colleagues
• Other duties as assigned

Benefits

• Free employee parking underground
• Free employee meal every shift
• Discounted hotel rooms
• Discounts at Circ and Starbucks
• 401-K matching retirement plan
• Paid time off
• $1,000 employee referral bonus!
• Cash Advance: Get the money you've already earned from work before your paycheck arrives! Available as early as your first shift.
• Up to 30% off hotel rooms at Great Wolf Resorts throughout the U.S. and Canada
• Pet Insurance for part time and full time employees
• A vibrant and inclusive work environment that values teamwork and celebrates your contributions!
• A rich Quartz health insurance plan
• Delta Dental insurance
• Vision insurance
• Company-paid basic life insurance and short term disability
• Flexible Spending Account (FSA)
• Additional life insurance policy

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed