Housekeeping | Night Public Area Attendant (3pm-11pm)

The Madison Concourse Hotel JobsMadison, WI
Onsite

About The Position

The Public Area Attendant is responsible for ensuring the cleanliness of public spaces and guest rooms as needed. This full-time position is 3pm-11pm, with Friday and Saturday night availability required. Ideal candidates are flexible and able to work any evening as needed. We offer a competitive starting wage of $17-$18/hour, depending on experience.

Requirements

  • Previous experience in housekeeping or a similar role is preferred, but we are open to training enthusiastic individuals who are eager to learn
  • Exceptional attention to detail and the ability to maintain cleanliness standards consistently
  • Self-motivated with the ability to work independently and efficiently during night shifts
  • Physical stamina and the ability to lift and move heavy objects when required
  • Strong communication skills to effectively interact with guests and fellow team members
  • Flexibility to work night shifts, including weekends and holidays
  • A positive attitude, reliability, and genuine passion for providing outstanding customer service
  • Qualified applicants must be able to successfully complete a pre-employment drug test and background check.

Responsibilities

  • Using a radio to communicate with Housekeeping Management and other departments
  • Provide great customer service to our guests by giving directions, making recommendations, or answering other questions they may have
  • Respond promptly to guest requests and inquiries, providing excellent customer service
  • Ensuring cleanliness of lobby restrooms by mopping, dusting, refilling paper needs, and replenishing soaps
  • Collecting and properly disposing of hotel garbage and recycling
  • Delivering towels, toiletries, or other items to guest rooms as needed
  • Vacuuming and maintaining public areas, ensuring area furniture is clean and arranged neatly
  • Adhere to all safety and security procedures, ensuring the well-being of guests and colleagues
  • Other duties as assigned

Benefits

  • Free employee parking underground
  • Free employee meal every shift
  • Discounted hotel rooms
  • Discounts at Circ and Starbucks
  • 401-K matching retirement plan
  • Paid time off
  • $1,000 employee referral bonus!
  • Cash Advance: Get the money you've already earned from work before your paycheck arrives! Available as early as your first shift.
  • Up to 30% off hotel rooms at Great Wolf Resorts throughout the U.S. and Canada
  • Pet Insurance for part time and full time employees
  • A vibrant and inclusive work environment that values teamwork and celebrates your contributions!
  • A rich Quartz health insurance plan
  • Delta Dental insurance
  • Vision insurance
  • Company-paid basic life insurance and short term disability
  • Flexible Spending Account (FSA)
  • Additional life insurance policy
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