Public Area Attendant

Marriott•Beverly Hills, CA

16h

About The Position

This role involves cleaning public and employee restrooms and showers, cleaning glass in public and employee areas, and cleaning floor surfaces using designated chemicals, supplies, and equipment. The attendant will also dust surfaces, empty trash containers, inspect furniture for damage, and clean and maintain lights. They will post caution signs when necessary, contact other departments for urgent repairs, and respond promptly to guest and department requests. Additionally, the role requires identifying and reporting maintenance issues, following all company and safety policies, completing safety training, and properly storing flammable materials. The attendant must maintain a clean and professional appearance, ensure confidentiality, and welcome guests according to company standards. This includes anticipating and addressing guest needs, assisting individuals with disabilities, and thanking guests with appreciation. Communication should be clear and professional, with a focus on supporting team goals and adhering to quality standards. Physical requirements include moving, lifting, carrying, and placing objects, pushing and pulling machinery, reaching, bending, twisting, pulling, stooping, visually inspecting equipment, grasping and manipulating objects, moving through confined spaces, moving on a ladder, and standing, sitting, kneeling, or walking for extended periods. Other reasonable job duties may be requested by supervisors.

Requirements

No high school diploma or G.E.D. equivalent.
No related work experience.
No supervisory experience.
None

Responsibilities

Clean public and employee restrooms and showers.
Clean glass in public and employee areas.
Clean floor surfaces in public or employee space using designated chemicals, supplies, and equipment.
Dust surfaces in assigned area.
Empty trash containers, ashtrays, and ash urns in public areas into proper containers.
Inspect condition of furniture for tears, rips, and stains and report damages.
Clean and maintain lights.
Post caution signs to limit traffic when necessary.
Contact other departments directly for urgent repairs.
Respond promptly to requests from guests and other departments.
Identify and report preventative or other maintenance issues in public areas or guest rooms.
Follow all company and safety and security policies and procedures.
Report any maintenance problems, safety hazards, accidents, or injuries.
Complete safety training and certifications.
Properly store flammable materials.
Ensure uniform and personal appearance are clean and professional.
Maintain confidentiality of proprietary information.
Welcome and acknowledge all guests according to company standards.
Anticipate and address guests’ service needs.
Assist individuals with disabilities.
Thank guests with genuine appreciation.
Speak with others using clear and professional language.
Support team to reach common goals.
Ensure adherence to quality expectations and standards.
Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.
Ability to push and pull work-related machinery over sloping and uneven surfaces.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Visually inspect tools, equipment, or machines (e.g., to identify defects).
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
Move through narrow, confined, or elevated spaces.
Move up and down a ladder.
Stand, sit, kneel, or walk for an extended period across an entire work shift.
Perform other reasonable job duties as requested by Supervisors.