Public Area Attendant

CoralTree Hospitality•Indian Wells, CA

5d•Onsite

About The Position

Clean and maintain all items and surfaces in designated areas, ensuring resorts standards of cleanliness. Assume specific duties and responsibilities as assigned by the Housekeeping department and properly handle chemicals with compliance to all OSHA standards.

Requirements

2 years prior experience in work / cleaning public areas preferred

Responsibilities

Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision.
Complete guest requests in a timely manner using the systems and equipment provided by the resort. This includes and is not limited to the use of Alice, radios, Zello and other communication devices.
Use Alice to report and log all maintenance requests.
Properly clean the lobby area to include sweeping, vacuuming and/or mopping of the floors, dusting all surfaces, windows and rails.
Properly clean all restrooms in the public areas and back of the house to include trash removal and replenishing of supplies.
Maintain open commination with all front desk staff.
Pick up daily events report and snapshot for pertinent information about the activities of the day.
Sign in and out keys and radio at the front desk at the beginning and end of their shift.
Assist guests with questions about events taking place at the resort or locally and to include group meeting locations and/or special activations.
Assist guest with directions and provide escorts if needed.
Maintain the cleanliness of the fitness center and replenish supplies as needed.
Remove trash from all common areas and offices daily.
Provide assistance to housekeeping leadership with linen counts when it returns to the resort.
PM shift attendant is to inspect all housekeeping closets for dirty dishes, silver and glasses. These are to be transported to the stewarding department.
Vacuum and dust offices once a week and preferably on the weekend.
Complete special projects as needed such as but not limited to cleaning the base boards, wall sconces, luminaries, wall art, lamps, mirrors, drapes, planters, windows and chandeliers.
Reposition furniture to correct floor plan in all common areas to include lobby, ballroom foyers, Terrace, Olive grove and fire pits areas.
Remove all trash and debris from these areas.
Inspect the condition of all furniture for tears, rips and stains and report damages in Alice.
Dust and polish all woodwork.
Use proper equipment and tools according to the required resort’s standards such as replacing bags in vacuum cleaners and using inserts with the mop buckets.
PM shift is to walk the perimeter of the resort to ensure that there is no trash or debris present in our parking lots and sidewalks. This to picking up fruit from the ground.
Replenish throughout the day the fruit in the basket in the main lobby of the resort.
Responsible to cleaning directional signs around the resort.
Responsible for setting up in the morning and taking down at night of pool towels at both pools.