Public Area Attendant

LM SERVICES CORPORATION GROUP • St. Louis, MO

9d • Onsite

About The Position

This position will deliver a positive guest experience by maintaining the cleanliness of all public areas and restrooms in the Aquarium.

Requirements

• Knowledge of chemical cleaning agents.
• Flexible to work shifts, holidays and weekends.
• Good verbal and communication skills required.
• Strong listening skills.
• Ability to anticipate guests’ needs.
• Creative problem solver who thrives when presented with a challenge.
• Ability to stand for long periods of time.
• Ability to understand and follow instructions and perform job functions under limited supervision.
• Basic ability to comprehend English language sufficient to understand information such as labels and instructions and basic guest requests.
• Ability to extend arms, scrub, bend, stoop and stand and walk in public areas for extended periods of time.
• Hearing and visual ability to observe and detect signs of emergency situations.
• Ability to push or pull heavy equipment weighing up to 150 pounds.
• Ability to lift and carry objects weighing an average of 25-50 pounds.
• Upon employment all team members are required to comply with the standards, rules and regulations, which may be established by the Company and updated from time-to-time.
• Team members who violate property rules or have irregular attendance will be subject to disciplinary action, up to and including termination of employment.
• The leisure business functions seven days a week.
• Due to the seasonal nature of the industry, team members may be required to work varying schedules, weekends, holidays and overtime to reflect the business needs of the property.
• Team members may also be required to attend group and/or department meetings in addition to the work shift as necessary.
• This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform.

Nice To Haves

• Previous operation experience of various cleaning equipment preferred.

Responsibilities

• Provide unique and memorable experiences to guests.
• Ensure the facility is clean, safe and presented to the highest of standards.
• Maintain cleanliness of the restrooms including toilets, sinks, urinals, walls, mirrors, tiles, counters, stalls, vents and/or floors with cleaning agents.
• Organize and replenish guest restroom amenities.
• Operate mechanized cleaning equipment such as vacuums, polishers, buffers, etc.
• Organize and maintain supply inventory.
• Dust, polish and clean signage, windows, acrylic and carpets.
• Empty trash cans and sanitary receptacles as well as pick up trash within the facility.
• Adhere to company policies and procedures.
• Strive to achieve customer satisfaction KPIs in order to meet and exceed guest expectations.
• Observe and report daily facility conditions and situations to the Guest Experience Manager and Supervisor.
• Attend training programs to achieve the best guest experience.
• Work closely with all internal and external departments to foster an outstanding and seamless guest experience throughout Union Station.
• Be part of a team that motivates and inspires each other to perform at their very best, through respect and frequent communication.
• Assist other departments as required.
• Monitor and report any animal care or welfare concerns to the Life Sciences Department.
• Other duties as may be assigned by the Guest Experience Manager from time to time

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed