Public Area Attendant
About The Position
As a Housekeeping Public Area Attendant, you are responsible for maintaining the cleanliness, presentation, and order of the hotel’s public spaces. Your work ensures that lobbies, hallways, washrooms, elevators, and shared areas consistently reflect Rimrock’s luxury standards. This role is grounded in precision, focus, and quiet accountability. You take a serious, methodical approach to your work and find satisfaction in completing tasks accurately and thoroughly. You work best with clear standards, defined routines, and the freedom to focus on your assignments without distraction, knowing that quality and correctness matter more than speed.
Requirements
- Previous experience in housekeeping, cleaning, or a similar detail-oriented role preferred.
- Strong attention to detail and a commitment to precision and accuracy.
- Ability to work independently in a task-focused, structured environment.
- Comfortable following defined procedures and standards without deviation.
- Calm, disciplined approach to repetitive or routine work.
- Strong sense of accountability and personal responsibility for work quality.
- Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Nice To Haves
- Experience in a luxury hotel or high-standard hospitality environment.
- Familiarity with public area cleaning procedures and equipment.
- A natural preference for analytical, technical, or detail-driven work.
- Comfort working with minimal interruption or social interaction.
Responsibilities
- Clean and maintain all assigned public areas, including lobbies, corridors, washrooms, elevators, stairwells, and guest-facing common spaces.
- Ensure all public spaces consistently meet Rimrock’s luxury presentation standards.
- Pay close attention to detail, ensuring surfaces, fixtures, and high-touch areas are spotless and orderly.
- Complete tasks systematically, finishing one assignment fully before moving to the next.
- Provide discreet, professional service while working in guest-facing areas.
- Maintain a calm, respectful presence that minimizes disruption to the guest experience.
- Uphold guest privacy and confidentiality at all times.
- Identify and report safety hazards, cleanliness concerns, or maintenance needs promptly.
- Follow all health, safety, sanitation, and chemical-handling procedures precisely.
- Use cleaning tools and equipment correctly and maintain them in good working condition.
- Adhere strictly to established procedures and standards with little room for error.
- Work independently and responsibly, managing assigned tasks with minimal supervision.
- Maintain cleaning carts, storage areas, and supply rooms in clean, organized condition.
- Document completed tasks or issues as required.
- Take pride in producing consistent, high-quality work that stands up to close inspection.
Benefits
- Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees after 3 months.
- Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees.
- Employee travel program with discounts on room rates as well as on food & beverage at Accor properties world-wide.
- Access to the Mountain Explorer Travel Program, exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Accor Hotels in Banff, Lake Louise, Jasper & Whistler.
- One complimentary buffet meal per shift in our staff cafeteria.
- Subsidized shared Staff Accommodation for full-time status (subject to availability).
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
