Public Area Attendant

Dorchester CollectionLos Angeles, CA
$32Onsite

About The Position

We care about your career and are known for having the absolute best people in the industry. When you join us as a Public Area Attendant you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

Requirements

  • Attention to detail is critical for this role.
  • Great communication skills with a strong customer service ethic.
  • Flexibility is required as hotels operate nonstop.
  • Ability to comfortably communicate in English.
  • Ability to bend, stoop, crouch, use hand, finger and wrist dexterity.
  • Regularly lift and/or move up to 50 pounds.
  • Specific vision abilities required: close vision, distance vision, depth perception and the ability to adjust focus.

Responsibilities

  • Maintaining the hotels public areas and office spaces, including guest and employee bathrooms, the fitness center, the boutique, office areas, the lobby, the bridge and hotel entrance, and the pool.
  • Replenishing soap and toilet paper.
  • Sweeping the floors, vacuuming, and wiping down surfaces.
  • Reporting maintenance issues via tickets.
  • Fulfilling guest requests in an orderly and timely manner.
  • Handling special guest requests involving amenities, additional or replacement items, and special occasions.
  • Communicating with all departments and personnel as necessary to fulfill guest requests.
  • Preventing and correcting imperfections and blemishes.
  • Reporting issues and working with other positions to correct them.

Benefits

  • Medical/Dental/Vison Benefits
  • Pension/401k Plan
  • Sick Time
  • Paid Time Off
  • Free Meals on Duty
  • Uniform provided with complimentary laundry included
  • Complimentary stays with breakfast included in all Dorchester Collection hotels – stay once a year at each hotel!
  • 50% off at restaurants within all of our Dorchester Collection hotels.
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