Public Area Attendant (Part-Time)

Red Deer Resort & Casino

10d•Onsite

About The Position

We’re looking for a dedicated and detail-oriented Public Area Attendant to help us maintain the highest standards of cleanliness and presentation across Red Deer Resort & Casino. The ideal candidate has prior experience in a similar role, takes pride in their work, and understands the importance of creating a welcoming and safe environment for both guests and staff. Under the direction of the Executive Housekeeper, the Public Area Attendant is responsible for including but not limited to cleaning public areas and public washrooms, ensuring that it’s clean and properly presented. The Public Area Attendant promotes a positive image of the property to guests and will be pleasant, friendly and able to address problems or special requests.

Requirements

Must be able to provide a clean criminal record check
Physically able to perform all duties of the position
Ability to follow instructions and to work independently
Strong Knowledge of cleaning chemicals, supplies, and cleaning equipment
Excellent time management skills with the ability to work well under pressure
Able to communicate both verbally and written in English
Comfortable with using common household chemicals.

Nice To Haves

Workplace Hazardous Materials Information System (WHMIS) is an asset
First Aid/CPR preferred

Responsibilities

Efficiently cleans assigned washroom, fitness center, pool, restaurant, lounges, lobby and elevator.
Cleans all assigned service areas keeping them clean, safe and hygienic.
Undertake other cleaning programs and to the performance standards required.
Packs and replenishes trolleys to the required standard at the end of each shift; keep trolleys neat and tidy.
Advise Supervisor/Manager of stock shortages and any tools that break
Respond to guest inquiries, requests and complaints in a prompt and courteous manner.
Record lost property items left in public areas and provide them to the Supervisor/Manager.
Promptly report maintenance and safety hazards to the Supervisor/Manager
Take personal responsibility for equipment, ensuring it is operated correctly and secure at all times.
Maintain an up-to-date knowledge of all chemicals and cleaning products and the correct handling procedures.
Attends departmental briefings, training, meetings etc., as directed by the Supervisor/Manager ensuring all relevant information is passed on.
Reports any unusual or suspicious persons/activities happening in the area of security to the manager, therefore looking after the welfare and safety of both staff and guests.
Responsible for replacing and reporting missing items in a public area, such as paper towel dispensers, toilet paper dispensers, soap dispensers etc.
The immediate supervisor/manager may change your role/duties depending on the needs of the operation
Performs other duties as required