Public Area Attendant
The Loren at Lady Bird Lake•Austin, TX
•Onsite
About The Position
The Public Area Attendant is responsible for maintaining the cleanliness, order, and appearance of all public spaces in the hotel, including lobbies, hallways, restrooms, elevators, and other guest-facing areas. This role plays a key part in ensuring a positive and welcoming experience for guests by upholding high cleanliness standards throughout the property.
Requirements
- No formal education or training.
- Must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment.
- Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing.
- Attention to detail.
- Time management and task prioritization.
- Professionalism and guest service orientation.
- Ability to work independently.
Nice To Haves
- Previous cleaning or janitorial experience preferred
- Experience in a hotel or hospitality environment is a plus
Responsibilities
- Clean and disinfect all assigned public areas (lobby, corridors, elevators, restrooms, etc.)
- Empty trash receptacles and restock supplies (toilet paper, soap, paper towels)
- Vacuum carpets and clean hard floor surfaces.
- Clean glass surfaces, doors, mirrors, and walls.
- Dust furniture and decorative items in public spaces.
- Respond promptly to guest or staff requests related to cleanliness.
- Report maintenance issues or safety hazards to the appropriate department.
- Secures and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property.
- Be able to perform and complete all tasks and duties on the shift in a timely and efficient manner.
- Always maintain proper etiquette in an attentive, friendly, courteous, and service-oriented manner with guests and employees of all levels.
- All other duties as assigned, requested or deemed necessary by leadership.
Benefits
- Participation in 401(k) with company match of up to 4%
- Medical with 0 deductible/0 co-pay options/Dental/Vision/FSA/STD/LTD/Life and AD&D/Hospital Indemnity
- Paid PTO
- Paid Holidays
- Paid Maternity/Paternity Leave
- Employee Assistance Program
- Complimentary Employee Meal
- Complimentary Bus Passes
- 50% off Dining in Nido
- Recognition Programs, Incentives and Celebrations
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
