Public Area Attendant
About The Position
The Public Area Attendant is responsible for maintaining the clean and attractive public areas of the Hotel while providing attentive, courteous, and efficient service to all guests. This role requires adherence to the company’s Service culture – 4 Keys to creating guests for life, and participation in all hotel required meetings and trainings. The attendant must maintain high standards of personal appearance and grooming, including wearing the proper uniform/business attire and nametag. This position involves maintaining supply levels in public areas, cleaning and checking public washrooms, making routine checks of all public areas to ensure cleanliness, emptying ash urns, dusting tables, lamps, and ledges, and maintaining the cleanliness of windows, glass, and doors in public areas. Additionally, the role includes checking guest elevators, cleaning carpets, polishing metals, maintaining elevator tracks, and performing general cleaning tasks such as vacuuming, sweeping, mopping, and collecting garbage. The attendant will also assist guests and other staff members as needed and abide by all hotel policies and safety rules. Other duties may be requested by management.
Requirements
- Experience in a hotel or a related field preferred.
- Must be able to stand during entire shift.
- Required to walk/climb stairs; use hands to finger, handle or feel; reach with hands and arms; and stoop, kneel, and bend.
- This role requires driving a golf cart.
- Proof of identity and eligibility to work in the United States will be confirmed through the federal E-Verify system.
Nice To Haves
- Experience in a hotel or a related field
Responsibilities
- Maintain clean and attractive public areas of the Hotel.
- Provide attentive, courteous, and efficient service to all guests.
- Adhere to the company’s Service culture – 4 Keys to creating guests for life.
- Participate in all hotel required meetings and trainings.
- Maintain high standards of personal appearance and grooming, including wearing the proper uniform/business attire and nametag.
- Maintain supply levels in the public areas (e.g., toilet paper, Kleenex).
- Maintain and clean all public washrooms, checking twice each hour.
- Make routine checks of all public areas to ensure cleanliness.
- Empty ash urns.
- Dust all tables, lamps, and ledges in all public areas.
- Maintain the cleanliness of all windows, glass, and doors in public areas.
- Check guest elevators, clean carpets, and polish metals as necessary.
- Maintain elevator tracks.
- Perform cleaning tasks in public areas, including vacuuming, sweeping, mopping, and collecting garbage.
- Assist guests and other staff members as needed.
- Abide by all hotel policies and safety rules.
- Perform other duties as requested by management.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
