Public Area Attendant

Sonesta International Hotels Corporation•Houston, TX

About The Position

We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive —bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. Job Description Summary The Public Area Attendant is responsible for the cleaning and maintenance of the public areas of the hotel, both interior and exterior, according to established hotel procedures. The position includes all facets of Housekeeping cleaning and outside yard maintenance while delivering superior guest service. This position is working all PM shifts, 3 pm to 11:30 pm, and must be able to work weekends and holidays.

Requirements

Ability to adhere to Sonesta grooming standards.
Ability to lift and move approximately 75 pounds
Ability to push/pull carts weighing approximately 75-100 pounds
Ability to bend, squat, kneel, climb (including stairs) and reach continually on a daily basis
Ability to work in excessive heat and humidity
Ability to work in extreme weather (for example rain, wind, sun, fog, and pollen)
Ability to operate and control industrial maintenance equipment (for example floor buffers, carpet cleaners, vacuums, pressure washers, etc.)
Ability to interact with guests and other employees in a courteous, empathetic, and discreet manner.
Ability to direct or escort guests to various facilities and functions within the hotel.
Ability to perform tasks requiring sustained repetitive motion (for example: cleaning windows, vacuuming, etc.)
Ability to move freely within the hotel
Ability to stand and walk for prolonged periods of time
Ability to read, write, and perform basic arithmetic
Ability to work with chemicals (for example, cleaners, disinfectants and solvents) and prolonged exposure to water
Ability to understand and execute all safety and emergency procedures (for example, fire, crowd control, inclement weather, bomb threats, etc.)
Ability to stand, walk and roam the public areas on a continual basis

Responsibilities

Maintain a quiet, professional atmosphere in all public areas
Follow Sonesta Grooming standards
Follow procedures for reporting to work, taking meal breaks, and end of shift
Follow bending/lifting techniques
Follow procedures for picking up trash, emptying ash urns in the interior and exterior of the hotel
Follow procedures for lifting, emptying, and proper disposal of trash in the interior and exterior of the hotel
Greeting guests
Cleaning the exterior of the building with a water hose and pressure washer as required
Cleaning of restrooms and telephones, interior and exterior of the hotel, and maintaining an adequate stock of supplies
Attend to the health club and health club locker room areas
Cleaning of all levels of the public areas and all equipment
Special projects / special cleaning details
Maintain the cleanliness of back-of-house areas
Work with and keep lines of communication open between all employees to provide a smooth-running operation
Complete additional responsibilities as assigned