Public Area, Housekeeping (Full Time)

AccorHotel•Kohala Coast, HI

8d•Onsite

About The Position

The Public Area Attendant is responsible for performing a combination of tasks which maintains the hotel’s cleanliness in a clean and orderly manner. The Public Area Attendant is thereby contributing to a pleasant and positive guest experience that will meet established standards of the Fairmont Orchid Hawaii.

Requirements

Warm and caring personality; previous housekeeping experience is an asset
Basic understanding of the English language
Ability to anticipate and focus attention on guest needs by being professional and welcoming
Lifting requirements up to 25 lbs.
Carrying of objects weighting up to 50lbs.
Excellent organizational skills and time management
Stooping, kneeling, reaching, standing, walking, bending, twisting, pushing, seeing, hearing, speaking to guests
Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining U.S. work authorization.

Nice To Haves

previous housekeeping experience is an asset

Responsibilities

Own lobby and/or public area assigned, on a regular schedule, cleaning, spot sweeping, carpet dusting when necessary, keeping glass doors, mirrors free of fingerprints, and elevators regularly
Take initiative to add a personalized experience for the guest
Work effectively and contribute positively to a team
Maintain all public restrooms, insuring proper cleanliness and supplies.
Clean all mirrors and glasses; inside of windows; all vents in assigned areas stock all paper supplies in restrooms and storage closets; wipe, clean all marble and tables and dust all surfaces
Vacuum carpets including rugs on service landing when needed or applicable
Report damage or malfunction in hotel rooms/areas
Respond professionally, politely, and efficiently to requests from guests
Maintain equipment in a proper state of cleanliness
Use hands to lift, carry, or pull objects that may be heavy
Maintain excellent grooming and uniform standards
Read, understand and follow all department policies

Benefits

Premium preferred provider medical/drug/vision benefits at competitive prices
employer paid coverage for group life and accidental insurance coverage ($7,500)
401(k)/retirement saving plan & matching program
11 paid holiday/personal days per year
10 days of paid vacation that begin accruing immediately
50% discounts at hotel restaurants
30% discount on retail items at our Fairmont Store
30% discount of services offered in our Spa Without Walls
Travel Program with employee discounts at Accor properties
Friends & Family rates (5,000+ hotels worldwide)
Complimentary meals in our employee dining facility