PTS Supervisor - Corporate Support Team

Publix Super Markets • Lakeland, FL

23h • Onsite

About The Position

Publix Super Markets, Inc., the largest employee-owned company in the U.S., is driven by a dynamic technology team of 2,300+ professionals delivering innovative solutions to 1,400+ stores and 200,000+ associates across 8 states. From IT security and platform engineering to architecture, software development, and infrastructure, we offer career opportunities at every level—internships through technical leadership. Join a company consistently ranked among Fortune’s “100 Best Companies to Work For” and help us build more than great subs—build the future of technology at Publix. The purpose of the Publix Technology Services Supervisor position is to provide leadership and direction to the Publix Technology Corporate Support Team for installation and maintenance of IT hardware and software in the Publix corporate and manufacturing environments in compliance with the Publix Strategy Map. This position is also responsible for associate development while managing the team’s performance to the customer service level expectation and related maintenance expenses. Process and procedural improvements are a continual expectation. The areas covered involve all Publix corporate locations and distribution centers. The selected candidate must live in or near Lakeland, Florida or be willing to relocate to this area upon acceptance of position. Location: Onsite (Lakeland, FL) Why Join Us? Operational Efficiency: Ensure technology solutions support efficient workflows and enable automation to improve operational effectiveness. Empowered Culture: We value autonomy, creativity, and continuous learning—your ideas shape the future of technology in our organization. Your Impact

Requirements

• Associate’s degree in Electronics, Computer Science, or Business Administration, or equivalent experience
• Two years’ experience in an IT leadership (formal/informal) and/or management role
• Knowledge of IT operations and infrastructure
• Knowledge of generally accepted IT industry standards
• Knowledge of service management techniques and performance metrics
• Intermediate knowledge of Microsoft Office apps (Outlook, Word, Excel, PowerPoint)
• Ability to perform installation and break-fix maintenance on IT equipment
• Possess a clean and valid driver's license
• Willing to work a flexible schedule, including weekends, off-hours, and holidays, as required
• Willing to travel overnight for extended periods when necessary

Nice To Haves

• Bachelor’s Degree in Electronics, Computer Science, or Business Administration
• Four years of IT Management experience
• Knowledge of generally accepted project management practice

Responsibilities

• Oversee the Corporate Support team responsible for the following:
• Distributing IT equipment and software across our corporate locations for: service, requests, and projects
• Providing support of hardware and applications for our support associates
• Manage the team’s hours and performance in accordance with established timelines for the functions they perform

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees