Pt Reg/Med Recs Specialist

Sarasota Memorial Health Care System • Venice, FL

3d • Onsite

About The Position

The Patient Registration Representative/Medical Records Specialist is responsible for assisting the patient through the registration process while introducing the patient to the facility in a manner designed to reduce patient anxiety and works with other departments, and serves as a liaison for patients, family of patients, hospital management, and staff to ensure patient satisfaction, experience, and quality of services are maintained and improved upon when possible. The Specialist is also responsible for assisting with the processing of health information to include, but not limited to, the assembly of analysis, release of information and processing of medical records.

Requirements

• A minimum of three (3) years of experience in a health care and/or customer service related industry.

Nice To Haves

• Typing skills of forty (40) words per minute.
• Effective communication skills and ability to handle difficult customers or situations.
• Basic working knowledge of commonly used computer applications.
• General knowledge of medical terminology and medical insurance.
• Experience in patient interviewing.
• Flexibility for weekend, holiday, and other shift work as scheduled is required based on departmental need.
• Ability to collect post and balance cash.
• Ability to perform extensive clerical work with accuracy and speed.
• Ability to be cross-trained on all processes and be able to train staff on these processes.

Responsibilities

• Assisting the patient through the registration process.
• Introducing the patient to the facility in a manner designed to reduce patient anxiety.
• Working with other departments.
• Serving as a liaison for patients, family of patients, hospital management, and staff to ensure patient satisfaction, experience, and quality of services are maintained and improved upon when possible.
• Assisting with the processing of health information to include, but not limited to, the assembly of analysis, release of information and processing of medical records.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED