PT Banquet Set-UP/ Houseperson
About The Position
Evermore Orlando Resort is redefining the Orlando vacation experience with a unique blend of upscale vacation homes, flats, villas, and a luxurious hotel. The resort spans 1,100 acres and features extensive recreational infrastructure, including a large lagoon, golf courses, numerous pools, water sports facilities, and various amenities. This diverse environment requires sophisticated oversight to ensure optimal performance, safety, and reliability across all systems. The resort is looking for passionate individuals to join their energetic team and help bring the vision of Evermore to life.
Requirements
- Minimum of two (2) years’ experience as a Banquet Houseperson or similar role, in a resort or hotel setting.
- High School Diploma, GED, or equivalent
- Ability to speak, read, write, and comprehend the English language at a level sufficient to communicate effectively with clients, guests, and co-workers.
- Strong Team Player with results-driven attitude
- Knowledge of Banquet Operations and how the Resort departments work collaboratively to meet and exceed customer expectations.
- Thorough knowledge and understanding of quality food service techniques and standards.
- Able to handle guest requests in a detailed manner.
- Adhere to property and company policies and procedures.
- Excellent communication and interpersonal skills; ability to interact with a wide range of people.
- Outstanding organizational, attention to detail, and problem-solving skills.
- Ability to multi-task in a fast-paced environment, an ever-changing environment and prioritize job duties.
- A Valid Driver’s License with an acceptable driving record is required.
- Alcohol Service Training, Food safety and applicable sanitation training & certification.
- Capable of working varied shifts, including weekdays, weekends, nights, holidays and rotating schedule.
Responsibilities
- Understand Banquet Event Orders (BEO) to ensure proper set up and service of the Event.
- Provide friendly, professional guest service with genuine care.
- Respond promptly, politely and effectively to guests’ inquiries, requests and concerns. Know when to alert a Banquet Captain or Banquet Manager, should the need arise.
- Have detailed knowledge of our Banquet Menus, Wedding Menus, and all Package Pricing for all areas of Evermore Orlando Resort.
- Meet all safety and sanitation requirements and proper Training.
- Perform all other duties as assigned by the Manager.
- Cleans function rooms prior to set-up.
- Sets equipment to daily work sheet specifications.
- Provides required amenities, as dictated by Banquet Department standards.
- Refreshes meeting rooms during meal and coffee breaks.
- Breaks down meeting rooms as soon as possible after end of function.
- Completes special projects as directed by department management.
- Moves convention material boxes, programs, etc. from hotel receiving docks, registration areas, sleeping rooms, or suites.
- Caring for the equipment.
- Accommodates special customer needs, hanging banners for meetings and food/beverage functions.
Benefits
- FREE Life Insurance
- FREE Short-Term Disability
- FREE Long-Term Disability
- Affordable health benefits, including Medical, Dental, and Vision coverage for your dependents
- 401K with employer match
- Robust paid time off policy
- Parental and grandparent leave
- Family and pet bereavement leave
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
101-250 employees
