Pt. Access Rep. - Per diem - ER

Trinity Health • Fort Lauderdale, FL

4d • Onsite

About The Position

This is a per diem position in the ER Registration working 12-hour shifts, which could be any day of the week.

Requirements

• High school diploma or GED required
• Must possess excellent customer service, communication and organizational skills and the ability to multi-task

Nice To Haves

• Certified Patient Account Technician CPAT preferred, but not required
• Associate's degree preferred or process of obtaining one (preferred)

Responsibilities

• Register patients by obtaining necessary and accurate financial and demographic information.
• Receive, investigate and respond to various inquiries and questions in a pleasant and helpful manner.
• Determine the financial status of the patient and or guarantor and complete all financial/insurance related functions and signatures.
• Communicate with third party payors, obtain insurance benefits and obtain insurance authorizations.
• Collect money due from patient at admission, or in ER setting, prior to discharge.
• Complete all necessary reports.
• Communicate with Case Management, Patient Financial Services and Self/Pay/Medicaid eligibility Team and all other departments when appropriate.

Benefits

• We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.
• We live and breathe our guiding behaviors: we support each other in serving, we communicate openly, honestly, respectfully, and directly, we are fully present, we are all accountable, we trust and assume goodness in intentions, and we are continuous learners.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED