Psychiatric Technician- Psychiatric Emergency Empath Unit

Mayo Clinic•Rochester, MN
•$20 - $25

About The Position

The Psychiatric Technician is an integral member of the psychiatric residential, hospital-based psychiatric emergency services team, providing direct and indirect care to adults and children. Under the direction of a registered nurse, the technician encourages patient involvement in the treatment program and supports social, clinical, nutritional, and observational activities that promote positive outcomes and a safe patient milieu. The role includes ongoing safety observation, assessment of the milieu, and identification of escalating or concerning behaviors. Psychiatric Technicians also lead social activities, games, and crafts that encourage patient engagement and opportunities to practice concepts from individualized care plans. The position is based in the Generose 2W Psychiatric Emergency Empath Unit, which provides immediate, compassionate care for people experiencing acute mental health crises in a safe, non-judgmental environment. The adult treatment area has 16 chairs, and the child and adolescent area has 6 chairs.

Requirements

  • High school graduate or equivalent.
  • At least 21 years of age.
  • Demonstrated ability to work with diverse populations in stressful and ambiguous situations.
  • Basic computer and keyboarding competence, including ability to use Microsoft Office and/or electronic clinic documentation.
  • Ability to multitask under stressful situations.
  • Ability to communicate, collaborate, and manage relationships with interdisciplinary team members while maintaining patient- and family-centered care and safety in a timely, efficient, and equitable manner.
  • Basic skills in cleaning, cooking, and meal preparation.
  • Valid driver’s license and an acceptable driving record as defined by policy.
  • Maintain current Basic Life Support for Health Care Providers certification from the American Heart Association or American Red Cross. If not already certified, certification is included in orientation.
  • Complete required training in first aid, food safety, comorbid disorders, and trauma-informed care within the first 90 days of employment.

Nice To Haves

  • Experience in a psychiatric hospital setting as a mental health or behavioral assistant working with adults and/or children, or completion of 12 college credits.
  • Experience with 24/7 residential programs or psychiatry- and psychology-based programs.

Responsibilities

  • Participate in direct and indirect patient care for adults and children.
  • Promote patient involvement in the treatment program under the direction of a registered nurse.
  • Assist patients with social, clinical, nutritional, and observational activities.
  • Support optimal patient outcomes and maintain a safe patient milieu.
  • Conduct ongoing safety observation and assess the milieu.
  • Identify escalation of concerning behaviors.
  • Lead social activities, games, and crafts that promote engagement and practice of therapy concepts from individualized care plans.

Benefits

  • Multiple medical plan options.
  • Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
  • Affordable vision plan with a national network.
  • Health Savings Account and Flexible Spending Accounts for eligible expenses.
  • Competitive retirement package.
  • Continuing education and advancement opportunities.
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