Psychiatric Account Manager-Philadelphia

Luye Pharma USA Ltd•Philadelphia, PA

About The Position

The Psychiatric Account Manager is responsible for building relationships with recognized experts, and prioritized stakeholders in the therapeutic area, Community Mental Health Clinics, hospital/institutional systems and integrated delivery networks (IDNs). The successful candidate will develop and drive relationships with target institutions and community accounts, establish and maintain positive relationships with key influencers and decision makers, and achieve success in a complex, matrixed selling environment. Collaboration and cross-functional discipline are critical, working with partners such as Account Partners, Market Access, Medical, Marketing, and Operations colleagues. The role involves developing a strong partnership with field-based colleagues to ensure appropriate cross-functional support for customers within a defined geography and for developing and executing pull-through strategies. The Account Manager will identify key influencers, meet designated customer interaction expectations with a focus on top target customers, and utilize data tools and insights for business decision-making. Account-based selling skills, including group presentations, will be used to build relationships in institutions aligned with customer segmentation. Planning and organizing activities to ensure regular and consistent territory coverage according to a plan of action is essential. The role includes delivering clinical brand-specific presentations of product(s) to physicians and other appropriate healthcare professionals, developing deep product and competitor knowledge, understanding local and regional market trends, managing territory budget, completing administrative tasks, executing the company brand strategy and tactics, and participating in training and development programs. Adherence and compliance with all corporate and industry policies and procedures are mandatory.

Requirements

  • BA/BS degree required; Life Sciences preferred.
  • 5+ years of direct selling experience to healthcare professionals in the Pharmaceutical, Biotech or Healthcare industry experience required.
  • Psychiatric experience is required.
  • A working knowledge of the Schizophrenia field is strongly preferred.
  • CMHC account management and/or Hospital/Institutional experience strongly preferred.
  • Established relationships in the geography is strongly preferred.
  • Knowledge of formulary approval process and driving formulary approvals is preferred.
  • Must live near to territory boundaries.
  • Proven track record of success in a high science competitive selling environment.
  • Ability to identify key decision makers, develop positive relationships and strong customer dedication.
  • Proven track record of success in exceeding results.
  • Self-starter, highly motivated to succeed.
  • Strong communication, business analytics and account management skills.
  • Ability to work independently or in a team environment.
  • Valid driver’s license and safe driving record.

Nice To Haves

  • Life Sciences degree
  • Working knowledge of the Schizophrenia field
  • CMHC account management and/or Hospital/Institutional experience
  • Established relationships in the geography
  • Knowledge of formulary approval process and driving formulary approvals

Responsibilities

  • Develop and drive the relationship with target institutions and community accounts, including establishing and maintaining positive relationships with key influencers and decision makers within the accounts.
  • Achieve success in a complex, matrixed selling environment in which the need for collaboration and cross-functional discipline is critical. Cross-functional partners may consist of Account Partners, Market Access, Medical, Marketing and Operations colleagues.
  • Develop a strong, collaborative partnership with field-based colleagues to ensure the appropriate level of cross-functional support for customers within a defined geography and for developing and executing pull-through strategies.
  • Identify key influencers and achieve designated customer interaction expectations with a focus on top target customers.
  • Use data tools and insights, and other informational sources to determine strategies and tactics for business decision-making.
  • Demonstrate account-based selling skills (including group presentations, etc.). Build relationships in institutions aligned with customer segmentation.
  • Plan and organize activities to ensure regular and consistent coverage of the territory according to a plan of action.
  • Deliver clinical brand specific presentations of product(s) to physicians and other appropriate health care professionals.
  • Develop deep product and competitor knowledge and understanding of local and regional market trends.
  • Manage territory budget to support sales and marketing activities.
  • Complete all administrative tasks in a timely manner.
  • Execute the company brand strategy and tactics within their assigned geographic area.
  • Participation in training and development programs.
  • Maintain adherence and compliance with all corporate, industry policies and procedures.
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