About The Position

The PSW Coordinator, reporting to the Director of Care, works collaboratively with the senior management team to plan, organize, direct, and coordinate resident personal care services within approved policies and procedures. The role aims to promote and support PSWs in providing the best care possible in accordance with AgeCare’s mission and values. This position is temporary and full-time.

Requirements

  • Graduate of Personal Support Worker (PSW) Certificate/Diploma Program that meets the standards outlined in the Fixing Long Term Care Homes Act.
  • Must have worked as a Personal Support Worker in Long Term Care.
  • Knowledge of procedures and techniques involved in administering simple treatments and related bedside care to residents.
  • Strong computer literacy and typing skills.
  • Must understand the basics of good sanitation and clean techniques.
  • Knowledgeable with respect to the needs of geriatric residents.
  • Must be mature with effective communication (both written and verbal) and interpersonal skills.

Nice To Haves

  • Behavioural Support Ontario (BSO) certification and Imagine training is considered an asset.
  • Familiarity with programs such as Word, Excel, PCC, PPOC, Workday, UKG, Outlook is an asset.

Responsibilities

  • Works collaboratively with the Director of Care to manage the general day-to-day operations of the Personal Support Workers (PSWs).
  • Participates in the hiring, orientation, evaluation, coaching, and mentoring of PSWs.
  • Onboarding PSWs – POC documentation, care plan/kardex, shift report, and arranging PSW partnership for onboarding orientation shifts.
  • Monitors the care and services provided to residents through direct supervision and formal and informal audits, on all shifts by way of: Leadership rounds, care audits, equipment and sling audits, meal and snack audits, hand hygiene, PPE and IPAC skill audits per schedule, analyze results and report analysis at monthly quality meetings.
  • Monitor, audit, and distribution of nursing supplies, continence products, IPAC and cytotoxic supplies as per daily/weekly/monthly schedule as directed by supervisor.
  • Promote improved practices through mentorship, coaching, and education.

Benefits

  • Salary placement based on qualifications and experience.
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