PSO Supervisor

Chenega Corporation•Landover, MD

8d•Onsite

About The Position

The PSO Supervisor provides first-line supervision of Protective Security Officers (PSOs) assigned to FPS‑protected IRS facilities. This role ensures daily security operations are performed in strict compliance with the FPS Statement of Work (SOW), post orders, and Post Desk Book requirements. The PSO Supervisor supports the Captain and Contract Manager by overseeing shift operations, enforcing standards, and responding to routine and emergent security matters.

Requirements

3 years of supervisory experience in armed security, law enforcement, military service, or federal protective services
Demonstrated experience supervising personnel in a security or operational environment
Meets all FPS Protective Security Officer medical standard qualification requirements
Valid Maryland State Police Security Guard Certification
Active Maryland Handgun Wear and Carry Permit
Current Maryland State Police approved firearms training and weapons qualification
Must maintain a professional appearance and comply with all FPS contract uniform and grooming standards as required
Prior experience with access control, screening operations, patrol and response, and incident reporting
Strong leadership, communication, and decision-making skills
Respond effectively to emergencies and high-pressure situations
Must be eligible for and maintain required FPS suitability and access credentials
Working knowledge of a variety of computer software applications in word processing, spreadsheets, database (MSWord, Excel, Access, PowerPoint) and Outlook.
Ability to write clear, accurate, and timely reports

Responsibilities

Supervise PSOs during assigned shifts to ensure full compliance with post orders, FPS policies, and facility procedures
Ensure continuous and proper post coverage, including access control, screening, patrol, visitor processing, and control center operations
Conduct shift briefings, post checks, and relief coordination
Monitor PSO appearance, conduct, performance, and adherence to FPS standards
Respond to routine incidents, alarms, and emergencies, coordinating with FPS and higher-level supervision as required
Review and ensure accurate completion of logs, incident reports, and other required documentation
Verify PSOs maintain current training, certifications, firearms qualifications, and fitness requirements
Assist with on-the-job training, mentoring, and orientation of newly assigned PSOs
Report adverse information, deficiencies, or performance issues promptly to the Captain or Contract Manager
Ensure proper care, accountability, and use of government and contractor issued equipment
Enforce rules governing access control, prohibited items, screening procedures, and conduct on federal property
Other duties as assigned