PSA Grader Admin

Collectors•Boca Raton, FL

2d•$20 - $25•Onsite

About The Position

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, and France. We’re looking for a PSA Grader Admin to join our Grading team. The PSA Grader Admin will play a vital role in supporting the PSA Grading Team and providing direct administrative assistance to the PSA Grading Chief of Staff. This position requires a proactive, dependable, and flexible professional with strong communication skills and a high degree of discretion. The ideal candidate will thrive in a fast-paced environment and demonstrate the ability to manage multiple priorities while maintaining attention to detail. You’ll report to the PSA Grading Chief of Staff and work from our Boca Raton office. Onsite Requirement: This role requires you to be onsite in the office 5 days per week.

Requirements

Detail-Oriented: You take pride in your accuracy and thoroughness, especially when handling sensitive or high-value items
Strong Communicator: You can effectively communicate across departments and levels, both in writing and verbally
Collaborative: You thrive in a team environment and enjoy working cross-functionally to solve problems and improve processes
Proactive & Resourceful: You don’t wait to be told what to do—you anticipate needs, take initiative, and follow through
Adaptable: You’re comfortable in a fast-paced, evolving environment and can pivot as priorities shift
Organized: You manage multiple tasks with ease and have a system in place to stay on top of deadlines and follow-ups
Tech-Savvy: You’re comfortable using office software and tools, and you're quick to troubleshoot or seek help when tech issues arise
Computer Use: Typing, mouse work, and sitting and looking at a computer potentially for long periods of time
Hand Use: Regular hand use for various tasks
Hearing Requirements: Ability to hear alarms, signals, and verbal instructions
Lifting and Carrying: Ability to routinely lift, carry, and move materials up to 40 pounds
Sitting: Ability to sit for extended periods of time
Vision: Using vision aiding devices, as well as sitting in dark or dimly lit rooms with soft desk lighting

Responsibilities

Investigate and resolve problem orders, including issues such as missing stickers, missing or damaged cards, and incorrect specifications
Collaborate closely with cross-functional teams—including CRC, logistics, sealing, and V2—to ensure efficient workflows, manage rush orders, and address backlogs in a timely manner
Support the distribution process for both regular and express grading orders, ensuring accuracy and prompt turnaround
Coordinate with IT and workplace support teams to resolve technical issues and maintain a productive working environment
Assist in refining and organizing internal procedures to improve alignment and efficiency among the Grading Admin team