Provincial MH&A Flow Specialist

Winnipeg Regional Health Authority•Winnipeg, MB

11d•Onsite

About The Position

Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations. Under the general direction of the Director, Intake Coordination and Crisis Services, and with operational support, guidance and supervision from the Shared Health (SH)/WRHA Mental Health Physician Bed Manager, this position is responsible to assist with the coordination of the movement of Mental Health (MH) patients from rural areas of the province through the admission, transfer, and discharge processes. This role involves liaising with Service Delivery Organizations (SDO) sites/bed coordinators and acute care MH sites/bed coordinators, participating in the development of guidelines and educational strategies, and contributing to decision-making for effective admission processes and optimal utilization of facility resources for patients from rural areas. The specialist will also participate in MH flow calls throughout the province.

Requirements

5 years’ experience working in an acute mental health environment required
2 years of experience using computerized applications, such as patient flow software.
Experience working in a virtual environment required.
Post-secondary degree in a relevant health profession from an accredited post-secondary education institution is required.
Active member in good standing of an associated regulatory body.
Demonstrated staff level leadership capabilities.
Demonstrated ability to work independently as well as within a team environment is required.
Demonstrated ability to function in a pivotal role, as facilitator, in the patient admission/discharge/transfer process, working with patient, family, physician, manager, members of the multidisciplinary team, other programs, community resources, etc.
Demonstrated ability to work with all levels of staff (direct care, multidisciplinary team, management).
Proficient in concepts related to collaborative practice and inter-professional education and practice.
Demonstrated ability to assess situations and problem-solve effectively.
Must have the ability to work effectively and efficiently with computerized clinical applications.
Must be able to work safely in a typical computerized office environment with frequent meetings, and to lift and carry items of up to approximately 10 kg.
Must have a valid Manitoba driver’s license and use of a personal motor vehicle for regular travel within the province.

Nice To Haves

3 years of experience in an operational role, particularly with a focus on flow optimization and transition planning is preferred.
Master’s degree is considered to be an asset.
Working in rural areas is considered an asset.
Education in Lean Six Sigma or equivalent preferred.

Responsibilities

Assist with the coordination of the movement of Mental Health (MH) patients from rural areas of the province through the admission, transfer, and discharge processes.
Liaise with Service Delivery Organizations (SDO) sites/bed coordinators and acute care MH sites/bed coordinators on matters related to the movement of patients from rural areas of the province.
Participate in the development of guidelines and educational strategies related to the admission, transfer, and discharge of MH patients from rural areas of the province.
Participate in decision-making that results in an effective admission process and the optimal utilization of facility resources for patients from rural areas of the province.
Participate in MH flow calls throughout the province.