Provider Services Specialist TECPDS-SME
About The Position
Serve as the Subject Matter Expert (SME) for the Texas Early Childhood Professional Development System (TECPDS). Train and support child care providers in the effective use of TECPDS and related professional development tools. Plan, coordinate, and facilitate TECPDS trainings and informational sessions, both virtually and in person. Maintain TECPDS expertise through ongoing training and certification, including recognition as a TECPDS Records Validator. Provide technical assistance and guidance to child care programs and Texas Rising Star mentor staff. Develop and distribute educational resources, training materials, and child care communications for providers. Create and administer provider surveys and assessments, analyze results, and provide recommendations for program improvement. Collaborate with community partners to coordinate large-scale events, workshops, presentations, and training opportunities. Foster partnerships with local organizations to expand educational and professional development opportunities for child care providers. Manage the creation and distribution of training certificates and maintain accurate records of provider participation. Prepare reports and track program outcomes, including provider engagement and TECPDS support activities. Communicate child care news, events, resources, and program updates through email, newsletters, and social media collaborations. Ensure compliance with confidentiality requirements and applicable federal, state, and local regulations. Promote inclusive, equitable, and respectful services for providers, families, and community stakeholders. Identify opportunities to improve processes, streamline operations, and enhance provider services. Build and maintain positive working relationships with child care providers, community partners, staff, and stakeholders. Serve as a collaborative team member and provide cross-functional support to ensure continuity of services and program success.
Requirements
- Related 4-year degree from an accredited college/university or equivalent combination of education and work experience.
- Ability to use personal computer for correspondence reports, database access, record keeping, and working knowledge of Microsoft operating systems.
- Ability to interact with providers daily via face-to-face and/or phone.
- Commitment to customer-focused service delivery system.
- Excellent written, verbal communication skills.
- Exceptional interpersonal skills.
- Ability to work in conjunction with others to overcome obstacles for goal attainment of the client.
Responsibilities
- Serve as the Subject Matter Expert (SME) for the Texas Early Childhood Professional Development System (TECPDS).
- Train and support child care providers in the effective use of TECPDS and related professional development tools.
- Plan, coordinate, and facilitate TECPDS trainings and informational sessions, both virtually and in person.
- Maintain TECPDS expertise through ongoing training and certification, including recognition as a TECPDS Records Validator.
- Provide technical assistance and guidance to child care programs and Texas Rising Star mentor staff.
- Develop and distribute educational resources, training materials, and child care communications for providers.
- Create and administer provider surveys and assessments, analyze results, and provide recommendations for program improvement.
- Collaborate with community partners to coordinate large-scale events, workshops, presentations, and training opportunities.
- Foster partnerships with local organizations to expand educational and professional development opportunities for child care providers.
- Manage the creation and distribution of training certificates and maintain accurate records of provider participation.
- Prepare reports and track program outcomes, including provider engagement and TECPDS support activities.
- Communicate child care news, events, resources, and program updates through email, newsletters, and social media collaborations.
- Ensure compliance with confidentiality requirements and applicable federal, state, and local regulations.
- Promote inclusive, equitable, and respectful services for providers, families, and community stakeholders.
- Identify opportunities to improve processes, streamline operations, and enhance provider services.
- Build and maintain positive working relationships with child care providers, community partners, staff, and stakeholders.
- Serve as a collaborative team member and provide cross-functional support to ensure continuity of services and program success.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
