Provider Services Specialist I

Solano Family & Children's Services•Fairfield, CA

4d•$27 - $35•Onsite

About The Position

The Provider Services Specialist is responsible for processing provider reimbursements for services rendered to the Subsidy Program as well as educating participating child care providers on the program policies and regulations. Solano Family & Children’s Services creates connections for families and child care providers to support the healthy development of children for a thriving community. We hire individuals who have a strong work ethic and are looking for a career that supports our mission and impact in Solano County.

Requirements

Knowledge of, and ability to use computers for client data, word processing and calendar of events
Strong communication (verbal & written), organization, and customer service skills required
Ability to work as a part of a team, which includes flexibility regarding job duties to meet agency and program needs
Ability and willingness to travel throughout California to attend conferences, workshops, trainings and community meetings
Excellent math skills are mandatory
Experience providing good customer service to the public required
Must be able to travel as needed.
While performing the duties of this job, the employee is regularly required to talk and hear. Good vision is imperative. The employee is frequently required to stand; walk; sit; reach; push; and pull. Manual dexterity and keyboarding are also required. The employee is occasionally required to climb or balance; stoop, kneel, crouch or crawl. The employee must lift and/or move 10 lbs.
Employees are responsible for complying with safe work rules; reporting all accidents and injuries immediately; cooperating in all accident and injury investigations; reporting defective equipment and unsafe conditions.

Nice To Haves

Strong accounting experience preferred
Minimum of two years office experience including working with computers is preferred
OR equivalent combination of education and experience

Responsibilities

Process provider reimbursements up to 80% of a full payment caseload for all programs
Explain program policies and regulations to child care providers
Determine continuing eligibility for provider participation on the Subsidized Child Care Program
Generate required program documents
Maintain up to 50% of a full caseload of provider files
Set up and assist with provider orientations