Provider Relations Representative - Tucker, GA (Hybrid)

Gainwell Technologies LLC • Tucker, GA

1d • $45,000 - $64,300 • Hybrid

About The Position

As a Provider Relations Representative - Tucker, GA (Hybrid) at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges.

Requirements

• Strong written and verbal communication skills
• Bachelor’s degree or a minimum of five (5) years of equivalent experience in a related field such as healthcare, provider relations, or claims management
• Proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint
• Effective in presenting and facilitating training or informational sessions
• Excellent organizational and time management abilities to manage field visits, reporting, and provider support
• Candidates will be asked to prepare and deliver a short presentation on a topic of their choice to demonstrate communication and presentation skills.
• Candidates will be required to complete a skills and competency assessment before advancing to the next stage of the selection process.
• Video cameras must be used during all interviews, as well as during the initial week of orientation.
• To work effectively as a teleworker or hybrid positions with Gainwell, employees must have a broadband internet connection with a minimum speed of 24 Mbps download and 8 Mbps upload. Higher speeds are recommended for optimal performance.

Responsibilities

• Assists the business process outsourcing development teams in gathering and summarizing data to assist in client evaluation.
• Provides analysis and documentation of client requirements to provide appropriate data to outsourcing project development and implementation teams for client(s).
• Prepares work plans, documents project scope and reviews with client to ensure accuracy. Monitors project schedules to ensure timelines and deliverables are met.
• Monitors processes and resolves participant issues; escalates as appropriate.

Benefits

• Health benefits (medical, dental, and vision) begin on Day 1 of employment.
• 401(k) with company match and additional benefits become available within the first few months.
• Flexible vacation policy after 90 days of employment.
• Career growth and advancement opportunities are encouraged and supported.
• A company-provided computer is supplied for work use.
• Comprehensive health benefits
• Educational assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level