Provider Relations Manager

Cadence Solutions

1d•$165,000 - $180,000•Remote

About The Position

Cadence is hiring a Provider Relationship Manager to own provider-facing relationships for its clinical programs. The role serves as the primary point of contact for physician practices and clinic staff, helping Cadence integrate into provider workflows and deliver measurable impact for patients and health systems. It is field-first and requires national travel two to three nights per week for onsite meetings, adoption efforts, and representation of Cadence with clinical and administrative audiences. Travel includes frequent roundtrip flights and local driving between clinic sites in an assigned market region, with limited exceptions during major holiday weeks. Candidates must live within commuting range of a major airport and have a valid driver's license and reliable personal vehicle for local travel. The position is fully remote, with regular travel to provider sites. The role owns practice-level deployment from launch through steady state, builds relationships across health system partners, monitors adoption and engagement data, and identifies opportunities to expand Cadence's services. It also collaborates with Partnerships, Product, and Care Delivery teams to create scalable processes and incorporate provider feedback into platform and service improvements. Compensation typically ranges from $165,000 to $180,000 in on-target earnings, depending on experience, skills, seniority, and business needs. Total compensation includes base salary, variable incentive compensation, and equity; actual compensation may vary by location.

Requirements

At least 3 years of experience in account management, project leadership, or healthcare customer service in pharmacy, provider-facing, or clinical support environments.
Bachelor's degree in healthcare, business, communications, or a related field.
Demonstrated ability to build credible relationships with clinical and administrative audiences and manage multiple stakeholder relationships simultaneously.
Track record of exceeding performance targets in field-based, goal-driven environments where outcomes are measured and results are owned end to end.
Comfort operating independently in a high-travel role; national weekly travel to provider sites two to three nights per week is required.
Residence within commuting range of a major airport.
Ability to travel regularly for work, including by car; valid driver's license and access to a reliable personal vehicle for local travel.
Proficiency with Google Workspace and web-based collaboration tools, with strong analytical skills and a data-driven approach to influencing provider engagement and outcomes.
Fluency with AI productivity tools such as Gemini, Notion AI, or comparable platforms, and comfort applying them to structured workflows, reporting, and process documentation.

Responsibilities

Own end-to-end deployment of the Cadence solution at the practice level, aligning platform capabilities with existing provider workflows and driving clinician and patient adoption from launch through steady state.
Build and maintain trusted relationships with physicians, care teams, and clinic administrators across assigned health system partners, serving as the primary escalation path and ongoing point of contact.
Monitor provider engagement metrics and adoption data, present performance reports at regularly scheduled touchpoints, and use insights to drive behavior change and improve practice-level outcomes.
Identify and develop expansion opportunities within existing partner organizations, including new patient populations and conditions where Cadence can extend care delivery.
Partner with the Partnerships team to develop repeatable processes that support scaling across existing and new health system relationships.
Collaborate with Product and Care Delivery teams to channel provider feedback into platform improvements and enhance technology and services in response to clinical needs.
Navigate complex clinical environments independently, diagnose workflow gaps, escalate where appropriate, and drive lasting resolutions across the partnership.
Conduct onsite meetings, drive adoption, and represent Cadence with clinical and administrative audiences at provider sites.