Provider Relations Associate

Zeel

1d•Remote

About The Position

Zeel is hiring a Provider Relations Associate to support its Provider Recruiting Team, a small, focused group responsible for attracting and retaining qualified massage therapists and other wellness and medical professionals on the Zeel platform. The role offers the opportunity to learn about recruiting, retention, orientation, and credentialing in a supportive, challenging, and fast-paced environment. The position is fully remote, but the associate must be located in the United States.

Requirements

Excellent written and verbal communication skills.
Thoughtful, empathetic, flexible, smart, and proactive, with good judgment.
Enjoys cooperation and coordination with teammates.
Interested in serving U.S. Veterans and helping improve Veteran access to care.
Experience with Salesforce and comfort and experience with technology, including Slack, Zoom, and Gmail.

Nice To Haves

Spanish language skills.

Responsibilities

Conduct targeted outreach to applicants in high-priority geographic areas to encourage completion of applications and onboarding.
Use sound judgment and proactive outreach.
Meet with prospective providers to answer questions about Zeel’s network, opportunities, and application process.
Respond to applicant inquiries by phone, text, and email, providing guidance and support throughout the application process.
Maintain accurate records and create research and data reports.
Support recruiting and engagement outreach campaigns through Groove, including following up with and re-engaging unresponsive applicants.
Track applicant progress and coordinate with internal teams to help applicants move through onboarding.
Perform other provider support duties as required.