Provider Relations Account Executive

Independent Living Systems, LLC • Tallahassee, FL

1d

About The Position

The Provider Relations Account Executive fosters and maintains strong partnerships between Independent Living Systems (ILS) and its diverse network of healthcare providers. The role ensures seamless communication, addresses provider concerns, and facilitates contract negotiations to optimize service delivery and network growth. Working collaboratively with internal teams, the Account Executive aligns provider capabilities with organizational goals to enhance member access and satisfaction. Through proactive relationship management, the role supports efficient, high-quality healthcare services and the expansion and retention of a high-performing provider network.

Requirements

• Bachelor’s degree in Healthcare Administration, Business, or a related field; relevant experience may substitute for the educational requirement on a year-for-year basis.
• At least 3 years of experience in provider relations, account management, or a similar role within the healthcare industry.
• Strong knowledge of healthcare provider networks, contract negotiation, and regulatory compliance.
• Proficiency in Microsoft Office Suite and experience with healthcare management software.

Nice To Haves

• Master’s degree in Healthcare Administration, Business, or a related discipline.
• Experience working with managed care organizations or health insurance providers.
• Familiarity with healthcare data analytics and performance measurement tools.
• Demonstrated success in managing complex provider networks and multi-stakeholder projects.
• Certification in healthcare management or provider relations, such as Certified Provider Relations Specialist.

Responsibilities

• Develop and maintain strong collaborative relationships with providers through high-touch communication to support network adequacy, quality, and provider performance goals.
• Facilitate the development, negotiation, and execution of provider contracts in accordance with regulatory standards and organizational policies.
• Monitor provider performance metrics and work with providers to implement corrective action plans when necessary.
• Serve as the primary point of contact for assigned providers and connect them with internal departments to address inquiries, resolve disputes, and maintain positive partnerships.
• Maintain accurate records of provider interactions and follow up on outstanding issues to ensure timely resolution.
• Collaborate with care management, compliance, finance, and other cross-functional teams to support provider network initiatives and improve service delivery.
• Support opportunities for growth and expansion within existing provider accounts.
• Ensure high levels of provider satisfaction by providing exceptional service and support.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level