Provider Performance and Management Intern – Undergraduate Internship - 2027

Lowe's Companies, Inc.•Mooresville, NC

2d•Onsite

About The Position

The Provider Performance and Management Intern will support initiatives within Lowe’s Provider Experience Group (PXG) that strengthen Independent Service Provider performance, improve customer experience, and enhance operational processes for new programs and business growth. Working with experienced professionals and cross-functional partners, the intern will gain exposure to operations, process development, business-to-business performance management, sourcing, procurement, and Lowe’s Home Services business model. Through projects and day-to-day work, the intern will analyze provider management processes and data, identify customer experience gaps and process-improvement opportunities, help develop processes for new initiatives, and prepare recommendations that enable efficient, scalable growth. The internship is part of Lowe’s 10-week summer program, scheduled for May 24 through July 30, 2027, and is based at the company’s headquarters in Mooresville, North Carolina. The intern will develop a practical recommendation or process-improvement plan addressing process gaps and opportunities to improve Independent Service Provider performance.

Requirements

Pursuing a bachelor’s degree in business, supply chain, procurement, operations, analytics, or a related discipline.
Interest in sourcing, procurement, operations, services, or related business functions.
Ability to analyze information and communicate findings clearly.
Demonstrated ability to work through process-based business challenges and identify practical solutions.

Nice To Haves

Knowledge or coursework related to sourcing or procurement.
Experience or coursework related to operations or process improvement.
Familiarity with data analysis and analytical tools.
Demonstrated structured problem-solving skills.
Baseline understanding of the Services business model.
Experience supporting projects, programs, events, or team initiatives.
Previous internship, work, volunteer, or campus organization experience.
Ability to organize information, identify opportunities, and translate observations into practical next steps.
Experience in a leadership position at work or within a campus organization.
Interest in pursuing a career in sourcing, procurement, operations, supply chain, analytics, or performance management.

Responsibilities

Support initiatives to improve Independent Service Provider performance and customer experience.
Identify gaps and opportunities within existing Independent Service Provider processes.
Assist with simplifying and improving sourcing processes to support scalable growth.
Analyze information and data to identify trends, opportunities, and potential process improvements.
Collaborate with PXG team members and cross-functional partners to understand business needs and develop practical solutions.
Assist with developing recommendations, presentations, process documentation, and other materials for business stakeholders.
Develop a practical recommendation or process-improvement plan that identifies process gaps, proposes scalable improvements, and outlines opportunities to improve Independent Service Provider performance.