Provider Partnership Associate
About The Position
WelbeHealth is a value-based healthcare organization that's transforming the future of senior care by providing an all-inclusive care option to our most vulnerable senior population. We step in as the care provider and care planner that work to keep our participants within their communities, out of institutions, and cared for like family, all while receiving the healthcare and social services needed to thrive. As we continue to serve our current markets and expand into new territories to best serve our participants, our Provider Partnership team leads the charge by building meaningful relationships with our provider network partners, while ensuring excellent clinical care to those we serve.
Requirements
- Minimum of one (1) year of experience in provider network development and/or provider network management capacity, account management, or provider relations experience in a managed care organization
- Bachelor's degree preferred; may substitute additional years of experience in lieu of education
- Demonstrated aptitude of going above and beyond in providing service to our network partners
- Previous field-based experience with the willingness to travel onsite to assigned region on a regular basis to build trust-based relationships with a diverse group of stakeholders
Responsibilities
- Initiate and maintain effective channels of communication with our high-quality network of aligned providers through ownership of implementation and provider relations functions
- Establish and maintain relationships with our high-quality network of aligned providers through office visits, virtual visits (e.g., Teams), telephone calls, prompt resolution of issues, and excellent customer service
- Proactively and collaboratively assess how to further serve our partners and measure provider satisfaction
- Guide partners from initial provider training/onboarding of plan policies, procedures, and available technology (e.g., Provider Portal), through ongoing engagement and relationship optimization
Benefits
- Medical insurance coverage (Medical, Dental, Vision)
- Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, sick time
- Advancement opportunities - We've got a track record of hiring and promoting from within, meaning you can create your own path!
- And additional benefits
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Ambulatory Health Care Services
Number of Employees
501-1,000 employees
