Provider Outreach Consultant

Mamaya Health • Nashville, TN

3d • Remote

About The Position

Mamaya Health is a women's mental health company focused on fertility, pregnancy, postpartum, and perimenopause. They partner with healthcare systems and practices to provide therapy, clinical care coordination, coaching, and peer support. The company is experiencing rapid growth, driven by its provider network, which currently includes over 1,500 providers and an outreach pipeline of over 800 organizations. Mamaya aims to be the primary resource providers turn to when a patient is struggling.

This role is crucial for Mamaya's growth, focusing on building and maintaining relationships with healthcare providers. The Provider Outreach Consultant will educate OB/GYNs, midwives, pediatricians, L&D nurses, and practice staff about Mamaya's services and referral processes. The position emphasizes a relationship-driven approach rather than cold-calling sales. It begins as a 90-day contract-to-hire opportunity, with the potential for full-time employment including a base salary and commission structure for those who meet targets.

Requirements

• A background in mental health, social work, nursing, public health, or behavioral health (clinical, administrative, or adjacent).
• Genuine understanding of women's mental health (postpartum, perinatal mood disorders, perimenopause, or reproductive health) and its importance.
• Experience in outreach, care coordination, community health, or healthcare relationship management.
• Confidence in approaching medical offices, presenting to clinical teams, and simplifying complex information.
• Discipline in follow-up, activity logging, and task management.
• A startup mindset, comfortable operating without a fully established playbook and contributing to its creation.

Nice To Haves

• Experience using a CRM (HubSpot, Salesforce, or similar).
• Prior work in healthcare sales, medical liaison, or pharmaceutical outreach.
• Existing relationships or familiarity with OB/GYN, maternal health, or behavioral health networks.

Responsibilities

• Educate OB/GYNs, midwives, pediatricians, L&D nurses, and practice staff about Mamaya's services and referral processes.
• Engage with partners to ensure they feel supported.
• Audit and organize the CRM to identify active, lapsed, and unreached providers.
• Shadow and participate in outreach calls, check-ins, and lunch-and-learns with existing partners.
• Re-engage dormant partners and schedule check-ins.
• Log all touchpoints in the CRM daily.
• Conduct outreach to new provider organizations.
• Deliver provider education presentations and lunch-and-learns.
• Activate new referral partners by guiding them through the referral process.
• Manage existing partner relationships through regular check-ins and referral data sharing.
• Proactively problem-solve for existing partners.
• Report weekly to the CGO on outreach activity, new partners activated, and referrals generated.

Benefits

• Full-time employment includes a base salary and commission structure.
• Benefits, PTO, and employee options per Mamaya's standard package (for full-time hires).
• Remote work flexibility.
• Flexible scheduling.
• Direct reporting to the CGO, with visible wins and input shaping work processes.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed