Remote Provider Operations Virtual Assistant — Recruiting, Onboarding, and Payroll (backed by Y Combinator, $5M+ ARR, $23M+ raised)

Legion Health • Austin, TX

15d • $5 - $15 • Remote

About The Position

Legion Health is building the AI infrastructure to deliver fast, affordable, and world-class healthcare at scale, starting with psychiatry. Our AI-native care-delivery platform automates administrative work, allowing clinicians and operations teams to focus on critical human judgment. We combine data, AI, doctors in the loop, and end-to-end care operations to deliver measurably better care. Legion is rebuilding full-stack care delivery from first principles to create a 10X better patient and clinician experience. Backed by Y Combinator and leading venture capital firms, we are seeking to build the future of healthcare.

Requirements

• 2+ years of experience in healthcare operations, provider operations, recruiting coordination, provider or employee onboarding, payroll or invoice support, human-resources administration, or executive-assistant/virtual-operations support.
• Strong preference for experience supporting clinicians or other healthcare professionals.
• Strong preference for experience supporting independent contractors.
• Strong preference for experience supporting distributed or fully remote teams.
• Strong preference for experience with recurring payroll, payment, or reconciliation workflows.
• Excellent organizational skills and close attention to detail.
• Strong spreadsheet skills, including maintaining structured trackers, reviewing data, reconciling differences, and identifying missing information.
• Clear, concise, and professional written English.
• Comfortable following up persistently and respectfully with providers and internal teammates.
• Able to manage several recurring workflows and deadlines simultaneously.
• Proactive about identifying blockers, discrepancies, unclear ownership, and overdue action items.
• Comfortable working in a fast-moving startup where processes may evolve.
• Able to handle confidential provider, recruiting, company, and compensation information appropriately.
• Familiarity with HIPAA-sensitive healthcare environments and appropriate information-handling practices.

Nice To Haves

• Experience with Google Sheets.
• Experience with Slack.
• Experience with Ashby or another applicant-tracking system.
• Experience with Healthie or another EHR or practice-management platform.
• Experience with Looker Studio or similar reporting tools.
• Experience with Stripe or contractor-payment platforms.
• Experience with payroll, invoicing, or payment-reconciliation workflows.
• Experience with telehealth or behavioral-health operations.
• Experience with credentialing and payer enrollment.
• Experience with healthcare billing.
• Experience with provider scheduling or workforce operations.

Responsibilities

• Coordinate provider recruiting operations, including maintaining candidate records, scheduling interviews, following up with candidates, updating hiring records, and coordinating handoffs.
• Support provider onboarding from offer acceptance to start readiness, including collecting documents, maintaining checklists, following up on missing items, coordinating internal handoffs, and confirming operational steps are complete.
• Maintain accurate provider-operations records, including rosters, status trackers, state coverage, collaborating-physician relationships, credentialing status, and outstanding items.
• Communicate clearly and professionally with providers via Slack, email, and internal systems.
• Support weekly payroll preparation by gathering compensation inputs, reviewing visit counts, updating trackers, reconciling discrepancies, and confirming supporting information is complete.
• Coordinate across recruiting, credentialing, clinical operations, billing, finance, and payroll to ensure provider workflows progress.
• Maintain clear task queues and follow-up systems to manage outstanding items.
• Document recurring workflows and update SOPs, checklists, and templates.
• Identify opportunities to simplify, standardize, or automate administrative work.
• Handle sensitive provider, company, hiring, and compensation information with discretion.
• Raise unclear ownership, conflicting information, or potential errors promptly.

Benefits

• Hourly Compensation: $5–$15 per hour, based on experience.
• Impact: Build the provider-operations foundation that enables clinicians to spend more time caring for patients.
• Autonomy and Learning: Develop experience across recruiting coordination, provider onboarding, healthcare operations, payroll preparation, and process improvement.
• Growth Opportunities: Take on broader ownership across provider operations, onboarding, recruiting coordination, payroll operations, quality assurance, or team leadership as Legion grows.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed