Provider Operations Coordinator

Liberty Dental Plan Careers•, OK

3d•$22 - $26•Remote

About The Position

Liberty Dental Plan is hiring a Provider Operations Coordinator to join our team! Are you a detail-oriented professional who thrives on organization, collaboration, and delivering exceptional support? Join Liberty Dental Plan and play a key role in supporting provider network operations while helping ensure access to quality dental care for our members. About Liberty Dental Plan At Liberty Dental Plan, we are committed to improving access to quality dental care through strong provider partnerships, operational excellence, and exceptional service. We foster a collaborative, mission-driven culture where team members are empowered to grow professionally and make a meaningful impact. Role Overview The Provider Operations Coordinator provides administrative and operational support to the Provider Network team. This position is responsible for reviewing provider documentation, coordinating onboarding activities, supporting provider recruitment efforts, resolving inquiries, and contributing to projects that strengthen and maintain our provider network.

Requirements

High School Diploma or GED
At least one year of experience in dental, healthcare, managed care, provider relations, customer service, or a related field
Strong organizational skills and attention to detail
Proficiency with Microsoft Word, Excel, and Outlook
Excellent verbal and written communication skills
Ability to work independently, manage priorities, and meet deadlines
Strong customer service and problem-solving abilities
Data entry experience

Nice To Haves

Bachelor's degree
Experience working with provider contracts or provider network operations
Knowledge of dental terminology
Bilingual language skills

Responsibilities

Review provider documentation, fee schedules, addenda, and credentialing applications to support provider onboarding.
Ensure provider updates, contract changes, and terminations are complete and ready for processing.
Communicate with provider offices to obtain missing documentation and required information.
Support provider recruitment activities and outreach initiatives.
Research and resolve provider network questions through collaboration with internal teams.
Respond to provider and internal stakeholder inquiries in a timely, professional manner.
Update and maintain tracking tools that support operational initiatives and projects.
Identify opportunities for process improvement and communicate recommendations to leadership.
Assist with departmental projects and other business needs as assigned.

Benefits

Competitive pay structure and savings options
Excellent 401(k) retirement benefits, including employer match, Roth IRA options, immediate vesting during the Safe Harbor period, and access to professional financial advice through Financial Engines
Affordable medical insurance, with low-cost premiums for employee-only coverage. Liberty subsidizes the cost for eligible dependents enrolled in the plan.
100% employer-paid dental coverage for employees and eligible dependents
Vision insurance with low-cost premiums for employee-only coverage and dependents
Company-paid basic life and AD&D insurance, equal to one times your base salary, with options to purchase additional supplemental coverage
Flexible Spending Accounts for healthcare and dependent care expenses
Voluntary benefit programs, including accident, critical illness, and hospital indemnity insurance
Long-term disability coverage
Expansive wellness programs, including company-wide wellness challenges, BurnAlong memberships, and gym discounts
Employee Assistance Program (EAP) to support mental health and well-being
Generous vacation and sick leave policies, with the ability to roll over unused time
10 paid company holidays
Tuition reimbursement for eligible educational expenses
Remote or hybrid work options available for various positions