Inside Sales Specialist (Vision Insurance) at National Vision Administrators

Riverwalkertalent•Clifton, NJ

3d•Onsite

About The Position

National Vision Administrators (NVA), a family-owned employee benefits company and parent organization of Benecard Services, is seeking a Provider Network Recruiter to join its Provider Relations team. This role is crucial for NVA's active network expansion, focusing on identifying, recruiting, and managing eyecare professionals in targeted states. The position is full-time, in-person, exempt, and benefitted, offering professional development and advancement opportunities. The work involves high-volume, relationship-driven recruitment with administrative and analytical components, including outbound provider outreach, documentation, reporting, cross-departmental collaboration, and handling recruitment requests. Success in this role requires meeting daily activity minimums (50 outreach touches per day: 15 calls, 35 emails) while managing multiple recruitment priorities and potentially engaging in 1-2 hour negotiations with providers. Approximately 30-40% of the role is dedicated to documentation, reporting, application processing, and follow-up. The training period is estimated at 4-6 months, with strong performers potentially hitting targets within 90 days.

Requirements

2–3 years of inside sales or recruitment sales experience (provider network recruitment, not HR recruiting).
Self-starter who works well independently and thrives in a structured, goal-driven environment.
Strong written and oral communication skills.
Excellent attention to detail and a highly organized, efficient work style.
Experience with Microsoft Office products.
Strong analytical and problem-solving skills, with comfort managing data and reporting.
Strong time management skills and the ability to manage multiple priorities simultaneously.
Positive, professional attitude with a genuine interest in growing as a leader.
Adaptable learner with self-awareness about how you learn best.
Proficiency in Microsoft Excel, Word, and Access.

Nice To Haves

Managed care or healthcare network recruitment experience.
Experience working with physicians or credentialed providers.
Familiarity with GEO Access products or disruption reports.

Responsibilities

Identify and recruit independent and large chain eyecare professionals to the NVA network across targeted states and core-based statistical areas.
Develop and manage outreach lists for provider recruitment, including health plan recruitment in coordination with health plan leadership.
Meet daily activity minimums: 50 outreach touches per day (15 calls, 35 emails), with flexibility on days involving scheduled provider calls or special projects.
Produce and analyze disruption reports to support territory management and recruitment priorities.
Ensure all provider applications are 100% complete prior to submission.
Collaborate across departments - including Call Center, Sales, Account Management, and Health Plans - to ensure smooth onboarding of new providers.
Handle provider retention, including termination requests, increase requests, and provider education when service issues arise.
Manage and execute Docusign agreements for participation forms, W9s, frame inventories, and related documentation.
Meet monthly individual recruitment goals (15 targets/month) as part of a team-based commission structure.
Create, review, and deliver monthly reporting on recruitment status and pending projects.
Promptly and professionally respond to all internal and external communications.
Participate in onboarding training and ongoing learning to build deep knowledge of NVA products, network strategy, and industry position.