Provider Network Manager

BrightSpring Health Services • Louisville, KY

22h

About The Position

The Provider Network Manager is responsible for maintaining and enhancing provider networks within an assigned territory through provider relations, network development, and routine contracting activities. The Provider Network Manager serves as a primary contact for contracted providers, conducts provider education and outreach, identifies and addresses network opportunities, and supports provider recruitment efforts. The position also monitors market changes and network performance to ensure adequate provider coverage and compliance with CMS network adequacy standards and all applicable regulatory requirements.

Requirements

• Associate’s Degree or equivalent work experience.
• Five (5)+ years of experience in managed care, provider network development, provider relations, contracting, or a related healthcare field.
• Prior experience with Medicare Advantage plans required.
• Experience building and maintaining provider relationships, conducting provider education, and supporting provider engagement initiatives.
• Reliable transportation.
• Current automobile insurance which meets company policy requirements.
• Familiarity with health plan operations, including benefits, claims review and resolution, eligibility, provider data management, and network operations.
• Strong organizational, presentation, and time management abilities.
• Effective communication skills.
• Working knowledge of Medicare payment methodologies.
• Ability to follow instructions and work independently to achieve goals and complete assignments.
• Proven success working collaboratively in a team environment.
• Proficient in Microsoft Office Suite and other relevant computer applications.
• Self-motivated, dependable, team-oriented, and goal-oriented.
• Skilled at managing multiple priorities effectively.

Nice To Haves

• Institutional Special Needs Plan (I-SNP) experience preferred.
• Knowledge of CMS network adequacy standards, provider recruitment, and regulatory compliance requirements preferred.

Responsibilities

• Manage provider relationships within assigned markets, serving as a primary point of contact for contracted providers and addressing network-related issues and inquiries.
• Perform routine provider contracting and recruitment activities to support network growth, address coverage gaps, and maintain adequate provider access.
• Conduct provider education and outreach activities to promote provider engagement, communication, and understanding of health plan requirements and initiatives.
• Monitor and report market and provider changes that may impact network performance, access, or compliance within assigned territories.
• Collaborate with internal departments to resolve provider issues, support operational initiatives, and improve network effectiveness.
• Promote a positive and collaborative work environment that supports continuous improvement and organizational success.
• Complete all assigned corporate responsibilities, including compliance training and other organizational requirements.

Benefits

• Abilis Health Plan, an affiliate of BrightSpring Health Services, is a Medicare Advantage Plan covering all the benefits of Original Medicare (Parts A and B) with prescription drug coverage (Part D).
• The Abilis Health Plan is a unique plan allowing members to enroll year-round.
• The plan focuses on members who meet residential requirements in participating nursing facilities.
• An interdisciplinary team of clinicians and innovative services allow us to meet each member’s clinical needs and provide preventive, coordinated, and quality healthcare.
• With a dedicated nurse practitioner leading a personalized care plan, we strive to improve the health of the communities in which we serve.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree