Provider Network Assistant (Dental / Healthcare)

Liberty Dental Plan Careers

1d•Remote

About The Position

We’re looking for a highly organized and detail-oriented Provider Network Assistant to join our growing team! This role plays a key part in supporting provider recruitment and network maintenance. You’ll collaborate with Network Managers and the Provider Network leadership team to ensure a seamless experience for providers and internal stakeholders. If you're passionate about supporting healthcare providers and thrive in a fast-paced environment, we want to hear from you! Candidates must reside in the state of New York.

Requirements

Bachelor’s degree preferred or equivalent combination of education and relevant work experience.
Minimum 1 year of experience in dental office management, managed healthcare, sales, and/or customer service.
Strong customer service, organizational, and prioritization skills.
Excellent attention to detail and ability to manage time and meet deadlines independently.
Proficiency with Microsoft Office Suite (especially Outlook, Excel, Word).
Analytical thinking and problem-solving skills.
Ability to coordinate schedules and facilitate meetings.
Strong verbal and written communication skills.

Nice To Haves

Prior experience in a Dental PPO or DHMO environment highly preferred.
Familiarity with dental terminology, credentialing, and provider contracting processes is a plus.

Responsibilities

Manage multiple Outlook inboxes and assist with resolving provider inquiries and web portal support.
Support recruitment activities by contacting providers for missing or incomplete documentation required for contracting.
Assist with developing, tracking, and distributing provider communications via fax/email.
Conduct outreach to provider offices to verify information, update rosters, confirm appointment availability, etc.
Extract and organize online provider contract submissions for Network Manager review and completion.
Review contracts, updates, and terminations to ensure completeness prior to submission.
Prepare agendas and document minutes and action items for team meetings.
Partner with Network Managers to maintain tracking tools and project updates.
Support management with research and system data-related tasks.
Perform additional duties as assigned.

Benefits

Competitive pay structure and savings options to help you reach your financial goals.
Excellent 401(k) retirement benefits, including employer match, Roth IRA options, immediate vesting during the Safe Harbor period, and access to professional financial advice through Financial Engines.
Affordable medical insurance, with low-cost premiums for employee-only coverage. Liberty subsidizes the cost for eligible dependents enrolled in the plan.
100% employer-paid dental coverage for employees and eligible dependents.
Vision insurance with low-cost premiums for employee-only coverage and dependents.
Company-paid basic life and AD&D insurance, equal to one times your base salary, with options to purchase additional supplemental coverage.
Flexible Spending Accounts for healthcare and dependent care expenses.
Voluntary benefit programs, including accident, critical illness, and hospital indemnity insurance.
Long-term disability coverage.
Expansive wellness programs, including company-wide wellness challenges, BurnAlong memberships, and gym discounts.
Employee Assistance Program (EAP) to support mental health and well-being.
Generous vacation and sick leave policies, with the ability to roll over unused time.
10 paid company holidays.
Tuition reimbursement for eligible educational expenses.
Remote or hybrid work options available for various positions.